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ComplaintsforWoodSpring Suites Ogden
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Complaint Details
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Initial Complaint
03/27/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
03/26/2022 $465.24 So my boyfriend and I were staying at the Woodsprings suites and we informed the manager and the other employees that 2 of ours kids which is our boys that they have autism and they both have a different autism, a verbal and a non verbal so we apologized for any noise that they caused. We also informed them that out of the 6 kids we have that we also have a 2 year old so we apologized for that. We told them this information on 01/10/2022 so they were informed. Then all of a sudden there were complaints when one of the employees would bang on our door and yell at my children and make them cry and scream, That same employee also called law enforcement on us 2 times , She came and yelled at my kids and my boyfriend for nothing when she said that they have gotten a lot of complaints all day but I didn't see how when no one was in the room all day long. So on March 26,2022 My boyfriend went to pay for the room for another week and they told my boyfriend that we could no longer stay here because of our children. Now mind you 6 kids, 2 of them have autism,1 of them in 2 years old, 1 of them is 12 and she has depression and no such more.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.