Business ProfileforHarman Property Management Group, LLC

I rented from (08/16/2021 - 05/25/2022) Mountain Vista Apartments, Unit *, on ***** ***** ***** ******, Provo, 84606. Initially, I paid $625.00 as a security deposit and was promised that the money will be refunded if the apartment was given in a good condition, which I did including a professional carpet cleaning. They returned only $443.00 despite returning the apartment in an excellent condition. The reasons indicated by the property company are false for the following reasons: (1) There was a air conditioner leak (not my fault). The leak caused the wall to bubble up. A complaint was filed and never fixed. Now I am being charged. (2) Outside door was damaged due while the maintenance people were working on the roof. I complained and sent a copy of the picture on 05/18. It was never being fixed and I have been charged. (3) There was a mold problem due to which the walls inside the bedroom were moist. After several complaints, it wasn't completely fixed. I have been charged for this. (4) There are many charges that are bogus (not justified). E.g., Mattress protector replacement. They never gave me a mattress protector at the time of check-in. Where does the issue of 'replacement' come in when one was never given in the first place. (5). I cleaned the whole apartment (including professional vacuum cleaning, receipt provided; video evidence available) as instructed. They still charged me $60 for this item. (6) They charged me $60 for a bent screen. I never opened the screen, Their maintenance crew were the only people to touch the screen. I very much appreciate you to take appropriate action.