ComplaintsforOrion Lakes Trailer Park
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Complaint Details
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Initial Complaint
08/05/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
I just found out that because my wife and I live in a older mobile home. There going to increase our rent so much that we will not be able to afford a place to live. We moved in in 2011. Our rent was ****** a month. I'm disabled mind you. Now our rent is going to be ******+ a month. And that's for lot rent. We own the home. And to top that off they have yet to fill out a new lease, it's been years.Business response
08/16/2024
Thank you for bringing this to our attention. We called *************** to discuss the recent rent increase but were unable to reach him at the number provided. When we acquired the property in 2018, it was largely neglected and we have improved the community substantially. Since we have acquired the community, we have brought in 250+ brand new homes, and spent tens of millions of dollars in improving the infrastructure and the amenities of the community (the roads, playground, and basketball court to name a few).Regarding a lease renewal, it is not our standard practice to do yearly lease renewals for homeowners. At the end of a year lease, they go month to month. If an updated yearly lease is needed, they may contact our community staff for assistance.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.