Business ProfileforTK Concrete Construction, LLC
Current Alerts For This Business
Consumers have filed complaints regarding the business practices of TK Concrete. It is said that the owner enters contracts to pour concrete, accepting half the payment upfront, and then never returns to finish the project. Specifically, consumers report that after agreeing under contract to pour and refurbish their driveways, he will take half the payment and begin the initial process of tearing up the old concrete.
He states that he will return in a few days to finish the process and never returns. Consumers are given reasons like “inclement weather,” or “waiting on a shipment of concrete.” Consumers are then given dates the owner will be back to finish the project. When the date arrives, no one shows up. Consumers who try to contact the contractor allege the voicemail is full, a not-in-service message plays, or the phone rings continuously.
In addition, to the customer service issues, consumers are not receiving refunds for the projects. They have paid upwards of $1,000 upfront and refunds are not issued.
TK Construction also had some advertisement issues. On their website, they made “satisfaction guarantees” which violates the BBB Code of Advertising.
As of 11/30/2022, this business has not responded to the investigation letters and has not responded to the complaints that were filed against them. BBB does not know where the business is physically located. BBB urges caution when choosing whether to do business with a company whose physical location is unknown and whose contact information can’t be verified.
Additional business information
BBB reports on known government actions resolved by either a settlement or a decision by a court or administrative agency. If the matter is being appealed, it will be noted below.
On December 14th, 2022 the business entered into an agreement with the Division of Occupational and Professional Licensing. The Assurance settles allegations that the business engaged in unprofessional conduct that affects its license to practice as a contractor. Under terms of the Assurance, the business's license to practice as a contractor was revoked. The Assurance was for settlement purposes only and should not be considered as an admission of guilt or a finding of violation of the law. For more information go to https://dopl.utah.gov/wp-content/uploads/2023/01/discp_news_2023-01.pdf
At-a-glance
Related Categories
Business Details
- Location of This Business
- 691 S Cherry Dr, Orem, UT 84058
- BBB File Opened:
- 9/27/2022
- Years in Business:
- 4
- Business Started:
- 7/30/2019
- Business Started Locally:
- 7/30/2019
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Limited Liability Company (LLC)
- Business Management
- Mr. Tanner Houston, Owner
- Contact Information
Principal
- Mr. Tanner Houston, Owner
Customer Contact
- Mr. Tanner Houston, Owner
- Additional Contact Information
Email Addresses
- Sales
- Technical Support
Customer Complaints
2 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
11/04/2022
- Complaint Type:
- Order Issues
- Status:
- Unanswered
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