Business ProfileforAny Hour Services

We had any hour come out to install split air in our home in may of 2023. We previous only had window units in our home. I had gotten quote a year prior of around $12-14 thousand dollars to have these installed. When the salesman showed up he said a 4 ton unit is what we needed. Price had risen to $26,500. We agreed. They came to do the install in June. Install went well except for the miss measurement which they ended up putting a hole in our support stud and pushing the wall in which also left a hole in our siding. (They did fix that). The units did not cool our house properly and left our house super humid. After about 19 visit and two different units installed they finally got it running it October. (Not hot enough to know if the units cool properly.) talking to the manager of the department he told me they were willing to reimburse us the difference in cost of the units. When I told them that didnt work for me **** told me that theyre was never anything wrong with the units and that they bent over backwards to accommodate us. (Of that was true that wouldnt have had to come out 19 separate times to fix it. Also was told we were the ones that requested to 4 ton unit which is not true considering we dont know anything about hvac. I asked them to discount the price by **** not the **** that they said and I was told that was not going to happen because they didnt do anything wrong. This had been an absolute nightmare. The only reason we chose them was due to there awesome reviews which after working with them do not understand how they have such great review. All their employees were super nice except for the managers. I feel like all the managers did was tell me I was a liar. Not happy with this company nor will I recommend them to anyone.