Business ProfileforAboveTraining Inc.

I went to the website Statedoodsafety.com in order to obtain a food handler certificate. I paid $10 for the course with my debit card. I passed the test for the certification with a 93% the first time. I was then directed to a page where I could select the means of obtaining my certificate. I selected by email, and pressed that button and assumed it was sent to my email address. I tried the other buttons, but none of them worked. I went to my email, and saw a message from statefoodsafety in regards to my certificate. I opened the email, and there was a button labeled " view certificate " . I pressed it, a page started to load and then went blank, nothing was there. I went back to their website to engage with the chat to find out what happened. I texted with someone named " Anne ". She asked for my confirmation #, gave that , and my email , gave that. She said the certificate could be found in my profile of on their by logging in and checking out "certificates" . I pressed the button for certificates, which took me to a page with two buttons labeled " Download certificate" and " view certificate " . I pressed both and nothing happened. I tried this on two different phones, and the result was the same, nothing happened. I checked my download files on the phones, and found nothing there either. I went back to the chat interface and complained again. Anne says nothing is wrong on their end. She says she sent it to my email. I check my email & find the email from statefoodsafety and open it. I pressed the button for my certificate and again it was a blank page. I then reply to another email sent by their customer service after I complained on another form. This email had another link that supposedly went to my certificate. I pressed that and saw a mostly black screen with an empty video box. The whole experience reeks of a scam or unbelievable incompetence. I took screen shots of the texts in chat , and of the empty screens with no certificate. I contacted my bank.