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Find a Location

Prestige Smiles has 1 locations, listed below.

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    Business ProfileforPrestige Smiles

    Health and Wellness

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    218 E 800 S, Orem, UT 84058-5008
    BBB File Opened:
    5/19/2005
    Years in Business:
    8
    Business Started:
    3/3/2016
    Business Started Locally:
    3/3/2016
    Business Incorporated:
    3/3/2016
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Flat Rate Doctors, LLC
    Hours of Operation

    Primary

    M:
    9:00 AM - 6:00 PM
    T:
    9:00 AM - 6:00 PM
    W:
    Closed
    Th:
    8:00 AM - 5:00 PM
    F:
    9:00 AM - 6:00 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Mr. Kirt Ferakis, Company Contact
    Contact Information

    Principal

    • Mr. Kirt Ferakis, Company Contact

    Customer Contact

    • Mr. Kirt Ferakis, Company Contact
    Additional Contact Information

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/01/2024

    Complaint Type:
    Billing Issues
    Status:
    Answered
    I received a letter from ***************************, a collection agency, attempting to collect the amount of approximately $1,500.00 for a business called Prestige Smiles. I have never been a client of Prestige Smiles. I ******d the company and found it to be previously known as Flat Rate Doctors. Flat Rate Doctors wrote me a letter and expelled me from their practice over a year ago for not paying for a dental cleaning. Flat Rate Doctors attempted to have me pay for the cleaning over the phone stating that my insurance company wouldn't pay the charge. I found this to be false information because I was double covered with dental insurance at that time and told them to resubmit the charges, as I was not going to pay for a free service. I know that my double coverage covers all dental cleanings. They argued with me. I gave them a bad ****** review. I also saw that others had given their company bad ****** reviews regarding unpaid services. I view this as a scamming attempt. Dental offices need to resubmit the insurance claims with the insurance company that is on file at the time of service. Both the customer and the office will get an Explanation of Benefits that states what the patient amount is left due. The way this alleged debt is being collected equals fraudulent behavior.
    Read More

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Hayley H

    1 star

    10/17/2023

    Worst customer service and patient care! You'll regret going here. Don't risk it.

    Local BBB

    BBB Mountain West

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