Customer ReviewsforSaela Pest Control

Senior abuse and scam. No mention of early termination fee. Didnt show up on time, didnt return our phone calls for 72 hours. Will not cancel the contract, even though they misrepresented the terms of the contract. all I wanna do is move on and not be penalized for services that we dont get.

What a terrible business model, I am just trying to cancel the service because my father passed away and they are seeking a death certificate and give their website. Well their website gives no email address. Obviously they can't do a legit product because reading below they need people to jump through a ton of hoops. Scamming elderly for a living is sad, they should be ashamed.

This company is absolutely the worst company ever. I had an individual named ************************* which wasnt even his real name. His real name was *************************. I had told this individual that my dog just had gotten paralyzed the day before & he was in emergency surgery that I was going to have to pay an absurd amount of money for & that I was going out of town for work & didnt need to be spending any more money than what I had to spend for my dogs surgery. Literally dude wouldnt leave me alone. I have obvious signs & even just got to the point where I bluntly was just like no man what dont you understand. This man literally just kept lowering & lowering the price. Like no its not about price its about im spending 13k plus for my dogs surgery & then in 3 days leaving for business for a month so I need every bit of funds to help my wife at the house if anything went wrong while I was gone. Do you think this guy gave a rats a** about what was going on in my life ? Absolutely notAfter about 30 minutes of back & forth of denial for service I finally just was like holy cow Im just gonna have to pay to get this guy off the property. Come to find out a month in that I have another service coming up in a few days that I was never informed about. So basically I never wanted to buy, I immediately had buyers remorse & should have just sent in the letter because they do have a 3 days clause where if you send in a written letter providing your information & reason for cancellation you dont have to pay the 50% cancellation fee.I was optimistic that it wouldnt be difficult to spray an outside of a residential home they couldnt even do that much as I still had mud daubers & many different insects all over the outside of the home. I even asked for them to service the garage for mice . Do you think they did that ? No they didnt do that . Please save your *********** energy do no talk to the Saela pest control guy. Do not get swindled into the free first treatment.

A Sales person came to my door a sold pest control service and failed to mention the details of the cancellation policy. I signed up for the service not knowing I was locked into an annual contract, this is an issue because my wife did not want the survey due to concerns she has. I have been given the run around for something as simple as cancelling an appointment and I have been told that only a manager can do that task. They are operating a very shady business practice in regards to the salespeople not being as descriptive as they need to be about the cancelation policy.

Kind of a pushy sales pitch. Didn't want to give me a chance to verify my facts. Sold me a "deal" to be less than my current service. Promised me they would be cheaper and do a better job. He gave me$70 via Venmo to make sure I was getting a decent price, fair and superior service. It is not cheaper, more expensive for less coverage. We are in a basic service plan. Come to find out, it does not cover my yard where the grands are playing. We now have a tick problem that is specifically our yard. Have the basic service plan does not cover ticks in my yard, only my house. I have signed an 18 month contract that I cannot get out of. My probationary period is expired after only two treatments. If I cancel anyway, I owe them 50% of the remaining balance, so that's 50% of 7 more treatments at over a hundred dolllars a treatment. If I want more coverage, that will cost me more money. The other thing wrong, is our service rep was rude to my family member when she discussed it with him. He never told her that our coverage did not cover what she was reporting to be a problem and he was rather rude and condescending to her. I am not happy with this company. I am not happy about their customer **********************, their high pressure door to door sales tactics. And I have a no solicting sign on my front door that he did see, during our conversation. He asked me not to kick him off of my porch and I was stupid enough not to. Otherwise, never would have gotten myself into this mess and a contract that I no longer wish to have. Now I will have to spray my yard myself or pay another service company to come out and cover the things Saela will not. All of my information about them comes from an office in ****. Just beware, do not talk to them or let them con you into a service that does not do what is sold to you at the time. Their salesman is good at what he does, rather "slick", "fast talking", "selling you something you don't see coming" kind of guy.

Our neighborhood has a clear no soliciting rule and your young snotty salesman broke it and LIED! I work nights and he rang my doorbell TWICE after standing on my porch for several minutes, waking me up. My three dogs were barking at him to leave. When I finally opened the door to tell him theres no soliciting, he preceded to lie and say he got permission from the office (which he absolutely did not) and kept talking about the product after I told him to get off my porch and off my property, hes trespassing! Then he became very rude and irate, as if I did something wrong. Utterly unacceptable! His name was ******!

Complete crooks!I was conned by their sales guy into signing a full year contract. He told me to sign to give permission to the guy to spray the house for ants. I gave him $50. Next thing I know I'm in contract which Saela for one year! Unbelievable!Then there is no call back from them when you call them. Told them to stop sending people to my house on their call center number and still the guys came and did something at my house while my kids were there, without letting me know despite all the messages that I left them on a recorded line.Asking for a law suit here. Sickening waste of time and effort.Ridiculous con job.

Company lied and had a door to door sales man tell my husband there was no contract. Locked us in the contract and never services us! After asking for our money back that had been taken from our bank account the ********************** charged us to cancel.

We called and asked if we could cancel their service at any time. After coming the first time we did not like their services so called to cancel. They came back a second time, after we told them not to come and that we wanted to cancel any additional services, and sprayed around the outside of our home. They then charged us for the second service and for a cancelation fee. Both of which we should not have been charged. A one star is the lowest that you can review but I would rate them lower if possible. Horrible company, do not use them. They will lie to you for your business.