ComplaintsforAchieve Today LLC
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
12/29/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
My problem is that this business is not transparent enough when informing prospective students about this program. The whole goal is to take as much money as they can, with no real credit (School credit) in return. This program took 355 dollars for a class I have never started. I was literally thinking about signing up and was told that they had a discount that I could only take advantage of if I was to sign up with them the same day I called to inquire. I realize they play with future nurses' emotions, because who wouldn't want to take the opportunity of having cheaper deals? After doing some research I concluded that I didn't want to continue to join the program and haven't registered for any classes. But because I gave them money, they're like "no take backs! If you try to cancel you are responsible to pay us 5'000." At this point I am utterly confused, I ask where they got that number from, that's when they informed me that they are a paid program. I asked why they didn't disclose that information in the first place? They said. " I should have read it in the terms and conditions section of the page. I asked again, why wasn't that disclosed when I first called? I was then told that a lot of people who signs up with them confuses that information. I told them I wasn't confused; I was misled and that is a form of educational negligence. So, they're only way of "helping you" is that you keep on with their program and pay them ***** or have bad credit.Business response
12/30/2022
We have scoured our client databases and cannot find a record of this individual. They mentioned a $355 product they purchased for a class, but we offer no such programs or products at that price. The part of the complaint that stood out the most was when the individual mentioned, "I realize they play with future nurses' emotions, because who wouldn't want to take the opportunity of having cheaper deals"? We do not offer nursing education in any form and are truly convinced this is all a simple misunderstanding. Please advise us on the next steps to get this removed from our profile as we take our BBB ratings very seriously. Thank you in advance for your help and don't hesitate to reach out to me directly if there are further steps we need to take on our end.
Sincerely,
*********************
Achieve Today
******************************
************
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.