ComplaintsforBerkshire Hathaway Home Services Salt Lake City
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Complaint Details
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Initial Complaint
05/25/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
This company is representing my landlord. They are in a contract with him. Their employee contacted me and asked to schedule a showing in my home. They had full communication with the individuals that entered my home, and are the only point of contact that I have had for this arrangement as a renter that is following the guidelines of their contract. I was home alone the morning that the showing was happening working from home and when I returned the snake cage in my daughter’s room was open and her pet snake was gone. I have asked for additional support from the agent as well as her broker and have been told that my requests, although polite and also recorded in text and audio records, are not their obligation or priority and as I requested additional support or an official way to file a complaint or someone else to talk to you they have told me that I am being manipulative. I understand the nature of their contract with my landlord however, I have never once communicated with my landlord about this property being shown since they put it back on the market and I have only communicated with the agent that scheduled the showing in my home and feel that there needs to be more integrity to the situation that they have put me and my family in.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.