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Find a Location

Shield Energy, LLC has 1 locations, listed below.

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    Business ProfileforShield Energy, LLC

    Residential General Contractor

    Additional business information

    Believed to be out of business:
    According to information in BBB files, it appears that this business is no longer in business.
    See all additional business information

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    32 complaints closed in last 3 years

    7 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    1392 W Turf Farm Way Ste 196, Payson, UT 84651-5587
    BBB File Opened:
    10/19/2022
    Business Started:
    10/27/2021
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Shield Energy
    Business Management
    • Mr. Christian Rose, Co-Owner
    Contact Information

    Customer Contact

    • Mr. Christian Rose, Co-Owner
    Additional Contact Information

    Email Addresses

    Customer Complaints

    32 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/15/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I was fully manipulated about a solar battery and inverter system Along with my solar array. I was forced to get equipment that was different than what I paid for and it has been a true nightmare ever since. Shield has really messed me up financially by installing a system that doesn’t work as promised and is materially different than what I paid for. I trusted their council to get different equipment after they failed to source the equipment they promised me and that I paid for, due to their financial failures. I am now stuck with a $75k loan for a system that rarely works and will never work. I filed a consumer complaint with the state of Utah which forced Shield to finish my install based on their promises of a different system they claimed would be better. Turns out it has been the worst decision of my life following their advice. I wish I would’ve never given them my business. The Humless inverters and battery setup are atrocious. I can’t even rely on the support of Shield to service my system now that they are bankrupt and now I’m stuck with local South African Humless employees that treat me like crap and argue with me constantly and then pass the blame to Shield. Humless and Shield (deforest they fired everyone) have been to my home over 25 times in the last year trying to fix these major system issues and it’s never worked the way they said it would. I’m fed up, my monthly cost for electrify has tripled, I have a loan that was sold off to a 3rd party who could care less about me and only want there money even if my system doesn’t function. My situation is pure hell with these 3 companies (Shield, Humless, University CU in CA) and I’m completing stuck for the next 25 years in the most awful agreement that I can’t get out of because Shield has gone bankrupt. Is there any reprieve for my situation?

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Lindsie B

    1 star

    03/27/2023

    Scam of a company I dont know how many hours Ive wasted trying to get my solar panels working. Thank God the financial company we used terminated their contract with shield for underperformance and are now hopefully sending a new company to get them working. They also blew $600 worth of electrical outlets and things plugged into them when they were installing the panels. My husband had to help them figure out what they did. Terrible and extremely frustrating company. I hope they never sell to another person

    Local BBB

    BBB Mountain West

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