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Find a Location

Sela Health, PLLC has 1 locations, listed below.

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    Business ProfileforSela Health, PLLC

    Counseling

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    4626 N 300 W Ste 150, Provo, UT 84604
    BBB File Opened:
    8/10/2022
    Years in Business:
    11
    Business Started:
    5/13/2013
    Business Started Locally:
    5/13/2013
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Utah Valley Counseling
    • Utah Valley Counseling

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/10/2022

    Complaint Type:
    Billing Issues
    Status:
    Unanswered
    After changing insurances I asked multiple times if my copay changed and they assured me each time that it had not. 18+ visits later, my therapist ambushes me with the fact that I was being charged less than I should have been. When he told me about it, he said it was one of the office staff's faults and he had asked her but she messed up and now I have to pay almost $2000 because of her error. I would have not gone in as much or at all because that price is not something I am willing to pay for an hour of therapy. I had been paying $20 a session when it should have been $90 a session. I then went on vacation and was unreachable for a few weeks and they added interest without telling me that they would. I also received 3 separate statements with 3 different amounts and they have yet to get me an itemized receipt for all the sessions after having asked multiple times over the course of 2 weeks. We ahve a payment plan set and I started paying so I don't accrue any more interest, but I am still very upset. They also don't answer their phones when I have called. They answer 1/4 times.

    Customer Reviews

    0 Customer Reviews

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