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Find a Location

Aptive Solar, LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforAptive Solar, LLC

    Solar Energy Contractors
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.5/5stars

    Average of 8 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/6/2022

    Years in Business: 3

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    We are a solar sales dealer. We sell solar panels direct-to-home and contract out the installations of those panels primarily with regionally owned and operated companies. In the near future we have plans to launch our own fulfillment on installs for customers in select states/cities. 

    Products & Services

    Solar Panels, Solar Batteries

    Business Details

    Headquarters
    5132 N 300 W Ste 150, Provo, UT 84604-5819
    BBB File Opened:
    3/4/2022
    Years in Business:
    3
    Business Started:
    3/1/2021
    Business Incorporated:
    3/1/2022
    Accredited Since:
    4/6/2022
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Mason Boddy, Chief Sales Officer
    • Mr. Benjamin Donovan, Director of Sales Operations
    Contact Information

    Principal

    • Mr. Mason Boddy, Chief Sales Officer
    • Mr. Benjamin Donovan, Director of Sales Operations

    Customer Contact

    • Mr. Mason Boddy, Chief Sales Officer

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/16/2023

    Complaint Type:
    Order Issues
    Status:
    Answered
    On Sept 24,2022 a Sales Rep *********************** came to my home to sell me Solar Panels he said he worked for *****************, but later I found out he was working for Aptive Solar. He promised that if I signed the contract that same night I would get $500.00 and that I would get a tax credit if $11,000.00, I told him I dont file taxes because my wife and I are on Social Security Disability he stated it didnt matter would still be able to get the credit. I still was not sure whether to get the panels I asked him would I have power all day and night if we had a Hurricane he stated yes I would during our conversation he never once mentioned I needed a battery for that. Once the panels were installed I found out I did need a battery . I called **** and told me he had misspoke and that he would work with is Supervisor to get me a battery. A few weeks went by and I questioned him again he told me that the batteries were out of stock, now after almost 4 months he has ignored all my text, emails and phone calls. So at this time I have not received my $500.00 he promised it the battery. I continue to ********* Energy and they tell me that he works for Aptive Solar . I have gotten no where with the company or the Sales Rep
    Read More

    Customer Reviews

    8 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    David K

    1 star

    01/17/2024

    I was SCAMMED by this company also. The sales representative said they were providing service to my neighborhood. A one time entrance fee of $39. I signed a contract under stipulation that I could cancel anytime. The technician came out right away but did not come in the house or in the garage as offered. They called to service the next month but the cost was excessive for a single service. I called to ask about the price and cancel the service. I was told that I could not cancel, I had signed a contract and if I did not pay, that months service did not happen, I would be sent to a ****************** This was September 2023. I just received a notice from a collection agency that I owed $199 since September. Aptive had not contacted me since my call back in October. Don't use them.

    Local BBB

    BBB Mountain West

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