ComplaintsforKapp Auto Sales, Inc.
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Complaint Details
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Initial Complaint
06/20/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
***Read this review it could save you THOUSANDS*** Whoever does the inspections/repairs for the vehicles does not do a very good job and i would be AMAZED if they were a licensed mechanic. If you buy a used vehicle from here, be smarter than me. HAVE IT FULLY INSPECTED. My failure resulted in a 11.8k car becoming a 13.8k car due to the repairs it needed to make it road worthy. Also hid a front end collision using drywall screws to put the bumper cover back in place while telling me it has a clean car fax and no accidents were reported. (completely dishonest) Parts i had to replace included: Two wheel bearings, front brakes were completely toast, lower ball joint( That was not repaired correctly resulting in a entire front knuckle repair, timing belt and water pump, and the car still shakes violently on the freeway. If i could return this car, i would in a heartbeat. Long story short, do yourself a favor and pay a mechanic $300 bucks to go over the car for a couple of hours. If i would have done that, i would have not paid over 9.5k for the car w/ dealer fees included. Edit: Found more issues. This was absolutely the worst financial choice i've made so far. Probably going to repair it, sell it and eat 4 grand. Thanks Kaap auto!
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.