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ComplaintsforCenter for Excellence in Higher Education Inc.
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
12/13/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I have never missed a payment. Apparently when my credit card expired in 2022 i was not notified they needed a new card, once i realized they didn’t charge me i updated it & was right back on track with payments. Center for Excellence reported to Exifax on my credit report that i missed January & February of 2022, This is false & i have documents proving it. I called Center for excellence they said they would fix it. It has been 6 months with no fix. Now my credit report shows i missed April, May & June. Again, This is false & i have receipt of payment. This is ruining my credit. Total paid in next question box is the total i have paid without any late or missing payments Starting from December 2022 to December 2023. My husband & i are trying to buy a home. This is so very wrong; Who is going to hold them accountable?Initial Complaint
12/05/2023
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
This Buisness continues to hit my credit for a student Loan that has already been paid and have been received by Nelnet and the Student Gov that this Buisness Had first put out there when on was a student back in 2018 and was fully paid back in July of 2023, I know this Business is Closed and the College America i enrolled in back in 2018 is now Closed because of the Criminal Action of this Buisness and i would like a means to remove this Buisness from my credit or help doing so if possibleInitial Complaint
11/24/2023
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
An amount from this company randomly showed up on my credit report I went to school there yes but everything was completely 100% covered by student loans and grants. I do not owe them anything.Initial Complaint
11/20/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I attended this school and was promised I would get a job after graduation. It has been more than a year now and I am still without a job with the Bachelor's Degree I worked hard to earn.Initial Complaint
11/06/2023
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
I just spoke with one of their "representatives" and was informed that even though a week prior when I had set up a payment plan and requested a statement they are no longer servicing my loan? I did not receive any notice of this. When I requested to know who was servicing my loan I was given the run around. I'm very worried that I'm some how being scammed and if it wasn't for the amount showing up on my Equifax I wouldn't even know that the debt existed. Some one needs to investigate this company as this seems very questionable.Initial Complaint
10/03/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Independence University continues to harass me for a debt on a loan that I have never taken out. I have asked multiple times for a complete debt validation including statements showing what this money went to since I never received a penny of it in my own account and they ignore all my requests.Initial Complaint
08/23/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
This school closed due to financial issues and is currently still harassing me for payment on a loan, in which I never even received an education from. I’m not sure why I would pay for classes/degree that I never received. This school closed due to its own fault, I should not be responsible for a loan in which they didn’t hold up their end on.Initial Complaint
08/20/2023
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
Had a hard hit on my credit saying I owe them money. When the college closed randomly about 2 years ago in 2021. I think it’s wrong for them to hit my credit when the college itself couldn’t get me to my goals. This whole thing should be null and void ??Initial Complaint
08/18/2023
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
There is a charge on my credit report for this company for a school I never attended i have disputed this several timesInitial Complaint
08/12/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I was one of the lucky ones to graduate from Independence University 3 months before it closed, however I am unable to use my degree because I did not receive the proper training to pass my board exams. I have received numerous calls and emails regarding a $6400 balance. This is a bill that they refuse to explain what the charges, fees and adjustments are for. The original bill started at $884 and all of a sudden is $6400!!!!!! I have paid over $1700 to this institution. They are now hounding me to pay, this has ruined my credit that I’ve worked so hard for! Nobody has an explanation! This is fraud! There are currently active lawsuits against this institution for fraud…scamming students!..and I, unfortunately am one of them! This is infuriating! This is wrong! This is illegal!!!!
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Customer Complaints Summary
51 total complaints in the last 3 years.
10 complaints closed in the last 12 months.