2 Customer Reviews
Review from Nicholas A
5 stars04/17/2023
We had them do a large patio, grade our backyard, and install a retaining wall. They were honest about the deadlines, and communicated well throughout the process. Any issues were addressed and fixed, with no hassle on my end. I plan on referring them to others and using them again.Review from Laura A
1 star04/07/2023
If I could give them 0 stars I would ,they did such a bad job and rushed it because there was another job they were probably also falling behind on .... when we payed so much money they made us pay for things they made mistakes on we payed way more than what we were quoted I understand things can change but it was alot more. Overall do your research and make sure you get someone reliable that will show up everyday and not work for just a few hours and someone who will listen to your concerns because they didn't care they just wanted our money we ended up telling them to leave things as is and just not come anymore after paying them since it was done so poorly.
Image Construction LLC Response
04/08/2023
Customer wanted a full remodel of their basement with a new bathroom and new plumbing and wanted it done in 2 weeks . On the second day of working on the basement she was already complaining that it was taking to slow. Mind you we had to cut out 30 of concrete to install new plumbing. With all the extra change orders from the city with them adding things . we finished on the 18th day and they were not happy because it took too long. My quote was for labor materials and plans and permits. I told them that if they want to get the permits that is fine with me it will be cheaper as I wont have to deal with the city. But they said they wanted me to do it. So my price reflected that. This was a nightmare client to work with . She thought that a remodel jus appeared at a snap of my fingers. They asked me to come do a punch list Monday but when I came they said they found someone else and that they were not going to pay the final deposit . They never gave me a chance to fix it but went with someone else and never paid the final payment.
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