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Find a Location

JJ Hardwood Floors has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforJJ Hardwood Floors

    Hardwood Floors

    Current Alerts For This Business

    Licensing:
    BBB confirmed that JJ Hardwood Floors had not obtained a necessary license from Utah DOPL - Professional Licensing. BBB encourages you to contact the following agency or agencies to confirm this information: - http://www.dopl.utah.gov - 801-530-6628

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Specialized sanding & refinishing installation & restoration of hardwood floors.

    Business Details

    Location of This Business
    651 E 800 S, Salt Lake City, UT 84102-3533
    BBB File Opened:
    1/6/2021
    Years in Business:
    4
    Business Started:
    1/14/2020
    Business Incorporated:
    1/14/2020
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Justin J. Johnson, Owner
    Contact Information

    Principal

    • Mr. Justin J. Johnson, Owner

    Customer Contact

    • Mr. Justin J. Johnson, Owner
    Additional Contact Information

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/26/2023

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Unanswered
    We paid JJ $7,000 for hardwood flooring. He had the flooring delivered, but never paid National Hardwood Flooring for the product. They say the flooring cost $5,000 and that they were never paid anything. JK kept our $7,000. I have invoices, receipts, cleared checks, etc. JJ needs to pay them so they do t put a $5,000 lien on my house.

    Customer Reviews

    3 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Andrea B

    1 star

    06/19/2023

    *************************** of JJ Hardwood Floors is a liar and a thief. The work he and his company did for us was despicable at best. JJ Hardwood Floors installed flooring in out home in 2021, which was installed improperly which then caused several issues, including separating and cracking almost immediately. After several attempts trying to resolve this with him with no response, he finally reached out and said he would assist us in replacing the floor. He was to give us a credit for the flooring previously purchased and we would upgrade the flooring as an additional cost to **. We paid *************************** $7,120 for new flooring in November 2022. It took several phone calls and texts and we were finally able to get our flooring delivered from National Wood Products in February 2023. We were not able to ever get hold of ****** after the flooring was delivered to install the new flooring as he promised. We finally had to hire a different contractor to install the new flooring, which just happed this month (June 2023). National Wood Products has reached out to ** indicating that *************************** did not pay them for the wood that was delivered to us in February 2023. We paid ****** $7,120 for that flooring. National Wood Products shows that ****** owes them $5,563. So no only did we pay more than the cost of the flooring, but ****** kept the money we paid to him to obtain the flooring from National Wood Products. *************************** should not be able to do business like this. He is very unprofessional, a liar and a thief.

    Local BBB

    BBB Mountain West

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