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ComplaintsforGrizzlies Hockey Team
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Complaint Details
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Initial Complaint
01/30/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Maverik Center in West Valley advertises Grizzlies Season Ticket holder benefits such as a 10% Discount on Concessions and Merchandise. For this season and half of last (after they got their new registers) they have not given the advertised benefit. I have contacted my account executive Beck Ritzel, as well as other identified individuals to try and get this resolved. At first they kept saying that they were working on it, now they will not respond at all and the concession stand people have told us that they don't think that they plan to implement it. I let Beck know that I expected to be given the 10% back at season end. I will provide them with the charges and they can refund me the 10% that was promised. No response.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.