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          Find a Location

          RSTbrands, LLC has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • RSTbrands, LLC

              1775 W 2300 S Salt Lake City, UT 84119-2090

            • RSTbrands, LLC

              61 E 4800 S Murray, UT 84107-3750

            Business ProfileRSTbrands, LLC

            Importers
            Multi Location Business

            Contact Information

            1775 W 2300 S

            Salt Lake City, UT 84119-2090

            Visit Website
            (801) 924-2090

            Customer Reviews

            1/5

            Average of 8 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            3 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 20

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Products & Services

            This company offers outdoor furniture, home decor and life-style products, inflatable river and lake boats and home storage and organization systems.


            Business Details

            This is a multi-location business.

            Find a Location

            RSTbrands, LLC has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • RSTbrands, LLC

                1775 W 2300 S Salt Lake City, UT 84119-2090

              • RSTbrands, LLC

                61 E 4800 S Murray, UT 84107-3750

              Location of This Business
              1775 W 2300 S, Salt Lake City, UT 84119-2090
              BBB File Opened:
              1/18/2007
              Years in Business:
              20
              Business Started:
              10/8/2004
              Business Started Locally:
              10/8/2004
              Business Incorporated:
              10/8/2004
              Type of Entity:
              Limited Liability Company (LLC)
              Alternate Business Name
              • Red Star Traders, LLC
              • Flow Wall
              Business Management
              • Mr. Bill Apgood, Manager
              • Mr. Bill Apgood, II, Customer Contact
              • Ms. Jayne Stone, Customer Contact
              • Mr. Lenny Vainberg, Managing Partner
              Contact Information

              Principal

              • Mr. Bill Apgood, Manager

              Customer Contact

              • Mr. Bill Apgood, Manager
              Additional Contact Information

              Fax Numbers

              • (877) 924-2091
                Other Fax

              Phone Numbers

              Website Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              3 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              05/21/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Unanswered
              I made a purchase of the Cannes dining set with 8 chairs on 5/8/24 in the amount of $1806.24, Order #******. The set came in about a week. After putting it together we noticed that the wicker had some imperfections. For example, it wouldn't fully cover a chair leg and table leg. Over the last week, we noticed that the chairs are so flimsy and light that they are getting pushed around by wind and thrown down our deck stairs. The wicker is loosening in places and I can just tell that this set will fall apart by the end of the season. I knew that the return policy meant that the table had to be in a condition that allowed RST to re-sell, but that's not even the condition I received it in. I was sure of this purchase based on different website reviews and threw out the boxes. I am so disappointed. I reached out to customer service today, 5/21/24, but I already know they'll tell me they can't do anything about it and will make me pay for shipping. This is not the quality I expected from such an expensive set and would like to return for full refund.
              Read 2 More Complaints

              Customer Reviews

              8 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Barb S

              03/04/2024

              Agree with other reviews; they do not stand behind their products, and customer service is almost non- existent. Approximately 4 years ago, we bought several thousands of dollars worth of outdoor furniture. The furniture was beautiful and we received lots of **************** years later, the legs of the table began to shred( made of wicker). We unfortunately waited too long to complain,because we thought, mistakenly, that they would be understanding. We found other complaints about the wicker in different on line sources, but strangely, the reviews on their own site were removed. Called finally and spoke to **** who informed us there was nothing they could do. We told her the product was defective, she said the same thing. Finally, after a lot of back and forth, they agreed to sell us a new table for a discount, which was the same discount offered to everyone. Today, the new table arrived with box cut open and the bolts for assembly removed. Luckily, there were extra bolts on the truck. Had my handyman shown up, we would have been out of Luck again! I called **** again to see if they would take money off; they refused.
              Read 7 More Customer Reviews

              Local BBB

              BBB Mountain West

              More Info on Local BBB

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