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ComplaintsforKing Brothers Contracting
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Complaint Details
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Initial Complaint
09/07/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On 4/14/22 Jake, the owner of King Brothers Plumbing, sent out 2 inexperienced employees (unsupervised) to install a floor drain in our basement (a drain pipe already existed, but it stood at ~3 ft tall). They removed the pipe, demolished some surrounding concrete, and installed a new floor drain. However, they didn’t smooth out the concrete, they weren’t going to test the drain (my husband had to tell them to), and the floor drain they installed was so filled with concrete that it flooded our basement. This caused so much damage that we had to replace all the flooring in the downstairs. We currently have an insurance subrogation claim out, and we would really love to get our deductible back from this company.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.