ComplaintsforMUV eScooters
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Complaint Details
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Initial Complaint
05/31/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I brought our electric scooter in for a steering issue repair in NOVEMBER. I checked with the business personally in late February and they indicated that they had broken a communication wire in the process of the repair and needed to take care of that, and that it would be put to the top of the list. I've had sporadic text communication with them that ended in mid April, now the number listed on their website goes to a voicemail of a woman that I don't recognize as being part of the business. The last reply I got from Cory, the contact and person responsible for the repair, was on April 20th. I've sent four subsequent texts since then, basically once per week or so, and have gotten no reply.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.