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Find a Location

Christensen's Tire Factory, Inc. has 1 locations, listed below.

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    Business ProfileforChristensen's Tire Factory, Inc.

    Tire Dealers

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    4607 S 5600 W, Salt Lake City, UT 84120-4600
    BBB File Opened:
    12/5/2006
    Years in Business:
    22
    Business Started:
    12/10/2001
    Business Started Locally:
    11/30/2001
    Business Incorporated:
    8/16/2002
    Type of Entity:
    Corporation
    Alternate Business Name
    • Christensen's Point 5 Tire & Auto Service
    Business Management
    • Mr. Brad Christensen, Customer Contact
    • Mr. Marvin Christensen, CEO
    • Mr. Steve Christensen, Customer Contact
    Contact Information

    Principal

    • Mr. Brad Christensen, Customer Contact

    Customer Contact

    • Mr. Marvin Christensen, CEO
    Additional Contact Information

    Fax Numbers

    • (801) 840-1449
      Primary Fax

    Email Addresses

    Industry Tip

    BBB Tip: A buyer’s guide to purchasing tires

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/08/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    Got a quote Feb 17 and agreed to the quote. I wait there for a half hour while my wife picks me up. Then after I leave I get a call back saying they forgot to add labor and the bill will now be $750 more than what was quoted. I ask if they can help cut me a deal and they flat our refuse. Had them change the oil and filter on my transmission as well as fix some leaks on my engine. They said they would have it all done the next day and ready for pick up Saturday. Called Saturday an hour before close and they said it would be done Monday. Call Monday and they said they didn't have a technician in to do the work that day and it would be ready Tuesday. Call Tuesday, still working on it but it will surely be done Wednesday. Called Wednesday and I bet you know the answer... I finnaly got to pick it up Thursday. 6 days later... After they did the work. I noticed an oil leak in my driveway. Took it in shortly after and they said there was no leak and it must have just been residual oil. I take their word on it since they are the professionals. So a couple more weeks go by and my transmission starts slipping because now it has ran out of oil. They start making up excuses about how there are leaks there. However my previous interaction with them they said their is no leaks. Even though on 3/17 they said they fixed them in attachment. I find it odd that one week they say there is no leaks but now that a couple weeks have past they start telling me those leaks are there. They refused to help covers the repairs. Or even acknowledge thar they are partially responsible for not doing a good quality check before things got worse. I request a reimbursement for causing the transmission to go out. Time and engery trying find ways to work that were not communicated to me. Causing me to look for a replacement car and wasting over 2800 dollars in repairs that went to no good use.

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB Mountain West

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