ComplaintsforRC Automotive
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Complaint Details
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Initial Complaint
05/02/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On April 5th 2022 I purchased a 1998 GMC Yukon from rc automotive in Salt Lake City Utah for 8,977$ with shipping to Clearwater Florida. From the pictures and the advertisement the truck appears to be in great shape. But the truck is rusting out and they painted over rust and put bondo over the rust. The rust is coming through the paint and they hid the rust and damage in the photos on their website. The roof was only partially painted and they polished it up in their photos to hide the old paint. The truck was finally delivered to me April 21 2022 and I called the dealership immediately and told them this is not the truck that was advertised. They have been avoiding contact with me and when I finally got a hold of the owner April 29 2022 he told me what else do you expect from a 20 year old truck. I told them to take this vehicle back. I will file a complaint with the Utah motor vehicle division. RC Automotive is horrible with keeping in contact and they avoid resolution. This vehicle is not as advertised and they will take their truck back.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.