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Find a Location

SILAC Insurance Company has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • SILAC Insurance Company

      299 S Main St Ste 1100 Salt Lake Cty, UT 84111-2579

      BBB Accredited Business
    • SILAC Insurance Company

      345 W North Temple # 200 Salt Lake City, UT 84180

      BBB Accredited Business
    • SILAC Insurance Company

      PO Box 2460 Salt Lake City, UT 84110-2460

      BBB Accredited Business

    Business ProfileforSILAC Insurance Company

    Insurance Companies
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.16/5stars

    Average of 32 Customer Reviews

    Customer Complaints

    24 complaints closed in last 3 years

    14 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/1/1964

    Years in Business: 89

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    SILAC Insurance Company has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • SILAC Insurance Company

        299 S Main St Ste 1100 Salt Lake Cty, UT 84111-2579

        BBB Accredited Business
      • SILAC Insurance Company

        345 W North Temple # 200 Salt Lake City, UT 84180

        BBB Accredited Business
      • SILAC Insurance Company

        PO Box 2460 Salt Lake City, UT 84110-2460

        BBB Accredited Business
      Location of This Business
      299 S Main St Ste 1100, Salt Lake Cty, UT 84111-2579
      BBB File Opened:
      11/1/1984
      Years in Business:
      89
      Business Started:
      1/1/1935
      Business Started Locally:
      1/1/1935
      Accredited Since:
      2/1/1964
      Type of Entity:
      Corporation
      Business Management
      • Mr. John Neville, Complaint Contact
      Contact Information

      Principal

      • Mr. John Neville, Complaint Contact
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      24 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      05/15/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      original date March 17, 2021 sales person sold me a 10 year annuity policy insisting that i could only by a 10 year policy which is incorrect he said i could take money out if i needed it i recently had a problem where i needed to move due to landlord selling my apartment the only option i had was to get a mortgage and by a small apartment so i needed to take $30,000 from the account they gave me a hard time and charged me $7,000 to withdraw money first 2 years i was told i would make interest which i made nothing they simply told me they would give me 2% going forward however IRS requires seniors to pay a percentage every year this year when i asked for an additional $120 they wanted to charge me $700 for that small amount which i felt i was being scammed this company has lied to me from the inception of this policy plus refuses to speak with me i have called them several times to no avail i want to surrender this policy and get my money out. they refuse to give me my money i am a 74 year old senior citizen with poor health cannot work and cannot live strictly on social security i am having a difficult time and would like to surrender with no penalty i believe that they are targeting seniors and lying to them so they can sign up with them they made lot's of money off of me but i have not made any money from them like promised.
      Read More

      Customer Reviews

      32 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      John/Janice G

      1 star

      07/17/2024

      Dealing with SILAC has been a pain. Their customer service is horrible and demeaning. An investment counselor talked my wife and I into using our entire investments to purchase annuities with SILAC. They have us captured now, informing us we would have to pay $72k penalty each to get out of the investments. In the meantime, they caused me to be late filing my 2023 taxes because they sent 1099R's that were completely erroneous. Then, when I brought this to their attention they were difficult to deal with, but ultimately sent us two more 1099R's that were obviously wrong. We wrote the *** ******* 8 weeks ago and he never responded. When we call each day, we are told the letter is in the hands of "management". They will never provide a name of management and only the first name of the people working the phones. I told them I needed to file an amended tax return due to their 1099R errors. They apparently not interested in providing a suitable answer. SILAC has our investment monies, but don't give a c*** about trying to help us resolve the problems. The most slovenly company we have ever HAD to deal with.

      Local BBB

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