Customer ReviewsforRestart Tree Care and Landscaping, Inc

We had Restart do two jobs.The first was to cut down some trees and clean up. The trees included a 50-foot poplar. They were done in just a day and clean up was exceptional. Five stars for that task.The second was to build 300 feet of vinyl fence. The bid that we were given (before signing the contract) was a good price. Then two days later they returned and said that they had forgotten to include the cost of site prep which added another 30% to the total cost. After they had started construction the city engineer halted work because they had not acquired a permit and were not building it according to local code. Once they adapted the original design (just a couple of easily fixed things) they finished the job quickly and we love the fence. BUT they did not clean up after construction--leaving holes, dirt piles, and an extremely uneven surface. They had to remove about 50 feet of concrete curbing and instead of carting it off, they simply buried it in our garden without telling us. We discovered it today as we were trying to get our yard back in shape. As a further irritant, they used my ladder for some task or other, but did not put it back where they found it. In hindsight I wish I had read the reviews on-line and gotten some other bids for the fence job. After their cleanup failure, I feel like I was overcharged.While we are very happy with the tree removal (and cleanup) and the fence, we are unhappy about the changing cost, the failure to get a permit and learn city fence codes (which are actually fairly standard codes for ****), the lack of any attempt at cleanup after the job, and the burial of concrete debris in our garden.They did a great job with the trees, but a mediocre job with the fence, thus one star for the trees, one star for the fence itself, zero stars for fence cleanup and lack of city permit and knowledge of fence code.

Way overcharged me. Felt I had been taken. Shouldn't have told them to go ahead. Work promised was supposed to be by experts with 25 years experience. They didn't have a ladder. Young man climbed the tree from my clothes line.

I hired Restart for a tree removal and a gravel parking pad project in May 2022. I read the online reviews of Restart and I brought my concerns about some negative reviews to Toa, he promptly returned my calls, listened and assured me he would complete the job to my satisfaction. Toa communicated with me when they would be on site so I could adjust my schedule accordingly. Restart completed the job on time and cleaned everything up after the job was finished. I was not charged anything over the price quoted and *** was able to accommodate my requests. I needed a project done and Restart was available to do the job fast and efficient.

These guys are horrible!! They wanted to charge **** dollars to trim my pine tree! No way!! My husband got them down to 300 after a lot of dealing . It looked like hell!! I wish I could post a picture!! Finally after some complaining we paid ****** should have paid nothing!! Somehow he did not see our no Soliciting sign posted by our front door!! Never again!!! Will I ever deal with these people!! My husband is to nice!! I am not like that!!! Dont let these guys walk all over you!!

Do not hire this company! They agreed to top our trees, trim shrubs, and do fall cleanup and removal of all debris. They trimmed back one side of one tree, sawed off a small aspen tree, trimmed two small bushes, hauled off debris but did not top trees, remove dead branches, trim all other bushes and no fall cleanup. Way over charged even if they did all they were supposed to do. We have called now four times. They set time to come back but never showed up or called to reschedule. Now they will not take our calls. Terrible, ***************** dishonest, and undependable. The worst contractor we have ever worked with!

I wish I had read this reviews before hiring these folks to take down some troublesome trees. They use pressure tactics of danger, neighbor concern, and urgency to save moneytypical scammers. They assured me that they would cut all of the limbs to the required size for bulk waste pickup which was to happen the next day. They didnt and I have the branches and trunks of two 80 foot trees to deal with. Yes, they removed the trees and debris from my and my neighbors yard nicely, but they didnt fulfill their agreement to make the debris ready for pickup. I requested they fix the situation and my requests have been unanswered. Also, they seem to be overcharging based on my after the fact research. Do not hire these folks.