ComplaintsforEnsign Engineering and Land Surveying, Inc
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Complaint Details
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Initial Complaint
01/04/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
We have a letter from the County that says that this project was not complete. We paid for this and have contacted the person in charge but they are not doing anything about this. They said that they specifically put off our job because it was difficult. Then when it was done they did not do it correctly so now we are still trying to get it finished.Initial Complaint
03/21/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I hire Ensign Engineering to draw up plans for a new build/home. I had let them know my specs for appliances in the home. I had let them know that my refrigerator was 36" per my builder and my desires. I as told no problem. Now my home is built and per the plans that Ensign Engineering drew my 36"refridgerator does not fit in the space. My door is unable to open fully and so I do not have a full functioning fridge. I reached out to Ensign, Danielle P******* and Jacob C****. No one responded to me. I reached out several times. Finally Jacob replied to me and told me there is sufficient space (although he has never been to the home, my general contractor acknowledged the issue and I have photos showing the issue) and that I would need to pick a smaller refrigerator to fit that area
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.