ComplaintsforLeva Naturals, LLC
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
11/29/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Answered an ad on Facebook for CBD gummies, a sample for $34 on August 25, but when shipment on August 31st was charged an additional $216.05 and 5 more bottles. I called the phone number of the shipper Leva Naturals and asked that they cancel any future shipments this would have been on the 31st of August. Since have received 5 additional bottles each month and charged $216.05 to my Master Card. They don't answer letters, and when they do answer the phone am put on hold forever and never return calls. I know I owed the $34. but that is all. With the latest shipment today Nov 29 I have been charged $864.20 for the 4 months that I didn't order. Leva Naturals has a website and Facebook page but neither is accessible Sent a registered letter on 11/06/2023 but they refused to sign for it. Phone # ###-###-#### but don't always answer. I have this day filed a complaint with the Illinois Attorney General, and on 11/06/2023 with the Federal Trade Commission. Please help me get the $864.20 back.Initial Complaint
07/16/2022
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
Ordered these a year ago, website is no longer active ans never received confirmation email of any kind or product and haven’t been able to contact the company since even though I’ve tried
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.