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Find a Location

Krav Maga Utah has 1 locations, listed below.

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    Business ProfileforKrav Maga Utah

    Martial Arts

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    8700 S Sandy Pkwy, Sandy, UT 84070-6405
    BBB File Opened:
    4/4/2014
    Years in Business:
    15
    Business Started:
    3/13/2009

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/25/2023

    Complaint Type:
    Order Issues
    Status:
    Unanswered
    I signed up to work with this company as a beginner and go at specific times to advance to more classes. On multiple occasions myself and my partner (both have memberships) arrived and was there and no class was being held at the time the specified or the instructor just wasn't present. Even brought a friend on another occasion assuming the last time was a random occurrence to get them to sign up and go to this gym together and again no beginner class was being held at the time or no instructor was present at this point I have been paying a membership and had nothing to show for it except them collecting payment from me. I submitted a cancellation request because I'm not going to just be paying for a service and not get any training and they responded with they have video footage there is no evidence to substantiate the claim, and kept charging me when I realized they were still pulling money I replied saying that they if they really did have camera footage then my claim would be valid. When I asked do you have camera footage showing me and my girlfriend there waiting in your lobby and on other dates and they responded saying I am in contract with them for a year. They had their paralegal respond pointing out how I must have misunderstood what I signed. They completely ignored and glossed over my claim about being there and not being taken care of, never said anything about us being on the video just ignored me and would rather throw the contact at me instead of just admit that they weren't there or instructing the class. I even asked directly did you even look at the camera footage or do you even have cameras? And they ignored my question completely just giving me random run arounds. They are bullies and a predatory business that doesnt really care about you. Below I attached the schedule that I as their customer was following where their instructors were not present, and now at the threat of losing my credit I am continually being billed for a service they dont do

    Customer Reviews

    0 Customer Reviews

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