ComplaintsforDigital Financial Group, LLC
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Complaint Details
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Initial Complaint
08/27/2021
- Complaint Type:
- Product Issues
- Status:
- Answered
Closed our business back in March of 2020 and we are still being billed from both the Merchant and the bank they are working with (Maverick). We can not get a refund until digital finical closes our Acct with their bank "Maverick". We would like to get a refund back for service charged to our company since we have been closed.Business response
08/29/2021
We were never notified of our customer wanting to close this account. However, we will have the account closed and money refunded.Customer response
08/30/2021
Emails can be forward from Aug 2020 and Aug 2021. Furthermore, they need to advise Maverick of my closed account.
Complaint: 15807883
I am rejecting this response because:
Sincerely,
*********************
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Contact Information
8706 S 700 E Ste 206
Sandy, UT 84070-1809
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Get a QuoteCustomer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.