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          Recyclops, LLC has 1 locations, listed below.

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            Business ProfileRecyclops, LLC

            Recycling Services

            Contact Information

            8091 S Maio Dr

            Sandy, UT 84093-6777

            Visit Website
            (801) 709-1509

            Customer Reviews

            2.08/5

            Average of 52 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            15 complaints closed in last 3 years

            6 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 10

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            Location of This Business
            8091 S Maio Dr, Sandy, UT 84093-6777
            BBB File Opened:
            8/26/2020
            Years in Business:
            10
            Business Started:
            7/22/2014
            Business Started Locally:
            7/22/2014
            Business Incorporated:
            7/22/2014
            Type of Entity:
            Limited Liability Company (LLC)
            Business Management
            • Mr. Ryan Paul Smith, Member
            • Mr. Mike Bishop, COO
            Contact Information

            Principal

            • Mr. Ryan Paul Smith, Member
            • Mr. Mike Bishop, COO

            Customer Contact

            • Mr. Mike Bishop, COO
            Read More Business Details and See Alerts

            Customer Complaints

            15 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            08/06/2024

            Complaint Type:
            Delivery Issues
            Status:
            Resolved
            On July 22, 2024, there was a missed pick up at my house. I called Recyclops customer service and made 2 tickets that week. Their response was I need to contact the franchise owner for information. They gave me his number and I called and left a message. No response back from the franchise owner until July 26, 2024 stating he had a medical emergency and was unable to provide pickup service. He then promised a makeup pickup on Tuesday, July 30, 2024. Then on Monday, July 29, 2024 I received another email from the franchise owner saying he needed to reschedule the makeup pickup date to Friday, August 2, 2024. I got home from work on Friday, August 2, 2024 at 5:00pm to find my recycle bags still in my driveway. I then called the franchise owner to ask him if he is still picking up today and his short response was, paraphrased, ...Im in ****** right now and will be in your area soon. Well, Friday, August 2, 2024 came and passed. My recycle bags have still not been picked up.On Sunday, August 3, 2024, I received an automated email that the normal, scheduled pick up day would be Monday, August 4, 2024. So we again placed our recycle bags out on the driveway. No pick up on Monday as stated in the automated email. So today, Tuesday, August 5, 2024, I received an email at 10:53 am that they were on their way. At 10:56 am they sent another automated email asking how their service was. Well our regular pick up day is Monday and of course we cannot have our recycling bags out on non-pick up days because we have already received a warning from the *** for bags sitting outside. I have not received any further communication from the franchise owner. I want my service canceled immediately and I will not be renewing my contract on September 6, 2024. I am going to have to take the time to write my *** to let them know what is going on so I will not receive any citations for taking out the recycling bags 4 times.
            Read More
            Read 14 More Complaints

            Customer Reviews

            52 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Kayla S

            08/16/2024

            This company is terrible. They jacked up the price by almost $20/mo more than what I was paying. They're way too strict on what they will accept. If there's anything in the bag that they won't accept, they just toss the whole bag in the garbage instead of sorting out those items... even if it's just 1 or 2 items. What's the point in trying to recycle when the recycling company just tosses it in the garbage anyway. Additionally, they will continuously charge your card every month with or without permission. There's no way to delete your card information out of their system either. Plus, I have been trying to cancel my service for a couple weeks now. I left my cans out by the mailbox to get picked up like I told them in my cancellation notice, and they are still sitting there even though someone came through for pickup already. I never would have thought it would be so difficult to cancel this service, and I will never recommend this company to anyone else because of this difficulty just in trying to cancel. Do yourself a favor and avoid Recyclops at all cost

            Recyclops, LLC Response

            08/19/2024

            Hello, this area is franchised. We will notify the franchisee immediately of your cans that need to be picked up as well as your cancellation.
            Read 51 More Customer Reviews

            Local BBB

            BBB Mountain West

            More Info on Local BBB

            BBB Reports On

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