Business ProfileforScott Mountain by the Brook

Less than 1 month as a resident at the Scott Mountain property, and I definitely feel like I made a huge mistake moving here. The property itself and all the nature is and continues to be a highlight of living at Scott Mountain. It's the staff that makes me want to move out asap. Let's start with my maintenance requests. Upon move-in, my apartment was not ready. The shower curtain rod was laying inside the tub; the overhead bathroom light was dirty, nonfunctional, and dangling from the ceiling; the ceiling fan does not turn on; and a hole in the window screen had a hole that was allowing bugs inside. All of these issues were reported to Scott Mountain in mid-May, the moment I moved in. We are now approaching one month with no resolution. I followed up with Scott Mountain at the end of May, and was told my work orders were printed and on the maintenance person's desk. A week and a half later, I'm trying to follow up again, but my messages, calls, and voicemails now go ignored. I ended up repairing the window screen myself, otherwise I could not have an AC or any way to counter the fact that my fan doesn't work (note that I'm a top floor unit and it's summer). I also had to superglue the shower rod myself to not get water everywhere each time I bathe. In my corner of the neighborhood, the outside of the apartment is just as relaxing as the inside. I have a pair of neighbors who get into loud, screaming arguments at all hours of the day, and escalate to a point of shouting and chasing each other across the parking lot. Scott Mountain claimed they were aware of the problem but it's still ongoing, and I'm just told to call the police without even knowing what unit is causing the noise. It's not annoying, but terrifying to hear loud screams and not know if these people are actually in danger. I don't feel safe going outside when they're around.