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Find a Location

Northern Exteriors has 1 locations, listed below.

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    Business ProfileforNorthern Exteriors

    Roofing Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    3 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/20/2021

    Years in Business: 4

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Roofing, Siding, Rain Gutters, Custom Work Contractors 

    Products & Services

    Roofing, Siding, Soffit, Fascia, Gutters, Residential or commercial Retail or Storm damage restoration 

    Business Details

    Location of This Business
    583 W Billinis Rd Ste 1, South Salt Lake, UT 84115-4200
    BBB File Opened:
    1/13/2021
    Years in Business:
    4
    Business Started:
    9/10/2019
    Business Incorporated:
    9/10/2019
    Accredited Since:
    1/20/2021
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Ms. Kelcee Handren, Owner
    • Mr. Sam Saltzman, Owner/Manager
    Contact Information

    Principal

    • Ms. Kelcee Handren, Owner
    • Mr. Sam Saltzman, Owner/Manager

    Customer Contact

    • Ms. Kelcee Handren, Owner
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Hire a trusted roofing contractor to repair, replace roof

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/17/2024

    Complaint Type:
    Order Issues
    Status:
    Resolved
    We contracted Northern Exteriors to build a roof awning over our patio in Lehi, UT. We signed a contract in September, 2024, and paid 50% of the estimated costs, totaling $12,500. We were told they could start 4 weeks later. That time came and went, and 2 months later, we contacted them about starting the job. Chad, their representative, blamed the delay on a different project's delay. A month later (3 months after the contract was signed), we again contacted Chad, and he gave the same excuse. Two weeks after that, Chad called us, stating they would finally begin the project, and it would take 2 weeks to complete. Now, 5 weeks after starting the project, it is still unfinished, he will no longer answer or give clear indication of finishing the job. The wood frames are installed, and bare under-roof placed, but have been left unprotected through the harsh winter weather, and the wood, nails and braces are now rotting and rusting. We want this job finished immediately, and inspected by a private inspector that will certify the job as correctly performed.
    Read More

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Christine H

    5 stars

    09/08/2023

    Working with *********************** from Northern Exteriors has been an amazing experience! Our previous contractor filed for bankruptcy part-way through our project after putting us through 18 months of h*** and taking our money with him. **** stepped into our project half-way through summer and was willing to manage our project during this very busy time, working with what had already been done on our complex project. **** and Northern Exteriors seem to have great reputations in the industry as **** was able to get us the best people to work on our yard in a timely manner. We have been amazed at how quickly **** moved on our project and got things done. **** has great knowledge of different materials to use and gave us many choices. He worked very hard to find us good deals and quality materials to help us recoup some of the money we lost with the previous contractor, without compromising on quality or aesthetics. **** has been so agreeable and pleasant to work with every step of the way. **** has been very responsive to our messages and concerns and has great knowledge and solutions for different situations. I highly recommend **** and Northern Exteriors!

    Local BBB

    BBB Mountain West

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