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Find a Location

Tim Dahle Ford has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Tim Dahle Ford

      2534 N 200 E Spanish Fork, UT 84660-8502

    • Tim Dahle Ford

      200 North 200 East Spanish Ford, UT 84660

    Business ProfileforTim Dahle Ford

    New Car Dealers
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 6 Customer Reviews

    Customer Complaints

    6 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Products & Services

    Automobile dealer, new & used vehicles, service & parts departments.

    Business Details

    This is a multi-location business.

    Find a Location

    Tim Dahle Ford has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Tim Dahle Ford

        2534 N 200 E Spanish Fork, UT 84660-8502

      • Tim Dahle Ford

        200 North 200 East Spanish Ford, UT 84660

      Location of This Business
      2534 N 200 E, Spanish Fork, UT 84660-8502
      BBB File Opened:
      3/14/2017
      Years in Business:
      7
      Business Started:
      11/3/2016
      Business Started Locally:
      11/3/2016
      Business Management
      • Mr. Bill Snape, Managing Partner
      • Mr. Brent Buhler, General Manager
      • Mr. Kevin Lyman, Manager
      • Mr. Timothy C. Dahle, Owner
      Contact Information

      Principal

      • Mr. Timothy C. Dahle, Owner

      Customer Contact

      • Mr. Timothy C. Dahle, Owner

      Industry Tip

      BBB Tip: Buying a new car

      Customer Complaints

      6 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/26/2024

      Complaint Type:
      Sales and Advertising Issues
      Status:
      Unanswered
      3/12/2024 Date of purchase. I called ahead to Tim Dahle Ford in Spanish Fork about the advertised 2023 Bronco/ Badlands package with 2.7 six cylinder engine. I drove down to see the advertised 'new" Bronco that I had called about. Carlos was the salesman. The advertised SUV I test drove was a dirty demo and had other peoples belongings in it, so I lost interested in it. Carlos then showed me another new 2023 Bronco/Badlands same color and told me they where identical except for leather seats. I asked why there was a price difference other then just the seats and I was told by the manager Jeremy and salesman the factory chances prices regularly, and no other reason. Had they been truthful and disclosed the different engine, I would not have bought the vehicle. I trusted what I was told by both the manager Jeremy and salesman Carlos. I then purchased 2023 Bronco Badlands based on what I was told by the manager and the salesman. But in reality, the Bronco had a smaller 2.3 (4 cylinder engine) that they did not disclose to me. I realize now why they removed the window sticker shortly after I looked at the vehicle. The finance manager that had me review & sign the documents also omitted to put number of engine cylinders asked on the form or on any of the contract documents (attached). But they did include the number of doors for some reason. Why? It is now clear that I was unknowingly baited and switched to another 2023 vehicle with less desirable motor and they wanted off their lot. After purchasing the Bronco, I gently (for break-in) drove the car home and parked it. Two days later I when I drive it, and it broke down do to a turbo problem. I returned it to the dealership for repairs and that took them over a week before returning it. Some days later, when I finely had a chance to drive it again, I noticed the lack of expected power. I first assumed it was not broken in, I was wrong. I opened the hood then realized I did not have the engine that was told by the sales manager. I feel I was misled by both the sales team and the finance department. I would like a resolution to this matter but they are refusing my calls. Please help!

      Customer Reviews

      6 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Cheyenne M

      1 star

      05/29/2024

      Don't by used vehicles here. They will not help you even if you are having issues with it. I have mine for 2 weeks and had issues sinxe day 1 and more keep on happening.

      Local BBB

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