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Find a Location

Anytime Fitness has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforAnytime Fitness

    Gymnasium

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    500 E Village Blvd Ste 103, Stansbury Pk, UT 84074-8056
    BBB File Opened:
    8/24/2010
    Years in Business:
    20
    Business Started:
    10/6/2003
    Business Started Locally:
    10/6/2003
    Business Management
    • Mr. Phil or Liz, Customer Contact
    Contact Information

    Principal

    • Mr. Phil or Liz, Customer Contact

    Customer Contact

    • Mr. Phil or Liz, Customer Contact
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/31/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    When signing up for a membership the rep told me I could cancel if I pay a fee, I think he said it was $50. So fast forward to now a few months later, I go to cancel and am told I am “not allowed” to cancel my membership and have to just keep paying the money monthly. When trying to explain to the manager that the rep told me I could cancel I was condescended to and told I misunderstood. I did not misunderstand as I had a very clear conversation with the rep when signing up about canceling. I spoke to several different reps at this point in time and have been met with nothing but resistance. They are charging me for a service I do not use and will not cancel my membership even though I was clearly told face to face I would be able to cancel

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Amy P.

    1 star

    11/20/2023

    The owners of this location are impossible to talk to. It is their way or no way. If you have an issue with music, cleanliness, equipment, etc., they aren't willing to listen or discuss the situation. They will tell you that no one else has complained, but this isn't true. I was also told at the signing of my contract, and my families separate contracts, that our rates wouldn't increase according to how we filled out the contract with an auto renewal and this isn't the case. They will NOT honor the rate once you are out of the contract period. They can raise your rate to whatever they want to and you have no control. The only control that you have is to cancel your membership. Just beware that they will tell you one thing to get you to sign up, but once you are out of contract, you have no say on what your monthly membership payment will be. They will tell you that it is locked in, but that just isn't true. I would be ok with my rate going up, if I wasn't told something else at the time of signing my contract. Not very honest business people.

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