Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Thompsons Smokehouse has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Thompsons Smokehouse

      3975 Highway 36 Tooele, UT 84074-9426

    • Thompsons Smokehouse

      3267 S 1900 W Ogden, UT 84401-3233

    Business ProfileforThompsons Smokehouse

    Food Wholesalers
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Thompsons Smokehouse has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Thompsons Smokehouse

        3975 Highway 36 Tooele, UT 84074-9426

      • Thompsons Smokehouse

        3267 S 1900 W Ogden, UT 84401-3233

      Location of This Business
      3975 Highway 36, Tooele, UT 84074-9426
      BBB File Opened:
      12/19/2001
      Years in Business:
      16
      Business Started:
      4/7/2008
      Business Started Locally:
      4/7/2008
      Business Incorporated:
      4/7/2008
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Thompson's Smokehouse, LLC
      • Thompson Smokehouse
      Business Management
      • Mr. Robbie Thompson, Customer Contact
      Contact Information

      Principal

      • Mr. Robbie Thompson, Customer Contact

      Customer Contact

      • Mr. Robbie Thompson, Customer Contact
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/20/2024

      Complaint Type:
      Product Issues
      Status:
      Answered
      Complaint Details Unavailable

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Aaron A

      1 star

      12/03/2023

      Elk processing. I had a elk processed at thompsons and when I picked it up and took it home I opened my first package of meat and the meat was covered in coagulated blood from the bullet impact, the animal I taken in was shot in the head there was no bruising or bullet impact on my animal the meat was nothing but ****** bruised, unwashed, hair in the meat. Pieces of bone, I opened a second package and found the same results, I opened 7 more packages of steaks, roast, and found they were just as bad if not worse, this was the absolute worst big game processing I have seen in over 30 years. I took the rest of the meat back to thompsons and discussed my problem with the owner. I was told that I was just one of the 3 or 4 customers that will bring back their meat unsatisfied with the way it was processed. I was called a f****** A**** by the owner while waiting inside the store with other customers. Thompsons is not a meat processing business, they have so called butchers with no experience cutting meat. I took in a 300 lb bull elk and got back less than a 100 lbs of meat, which was dirty, covered in coagulated blood, 2 of 7 packs had elk hair in them. And every pack opened was full of bone. I wouldnt recommend thompsons to anyone I lost all my elk meat and its sad to say the money and time that spent in hunting but the loss of such a animal that my family and I where hoping to have to eat through the winter. I hope people read this and it helps them make a decision to go somewhere else for game processing.

      Local BBB

      BBB Mountain West

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.