Business ProfileforSilver Pines Condos

I moved into this apartment two years ago. The apartment was in quite poor repair when I moved in, but I photographed all the most obvious damage before moving any of my things into the apartment. Over the course of those two years, they never addressed any of the complaints I raised, even about fairly serious issues like a barely functional air conditioner, a massive leak in the mechanical room ceiling, and black water often coming out of the pipes. If they sent a maintenance person to look at things at all (which was about 50% if the time, and not until days or even weeks after my complaint) he would look around for maybe ten minutes, say he couldn't find anything wrong, and leave. And the parking: I was supposed to have two reserved spots, but quite often they were taken by random jerks, and management told me, "sorry, nothing we can do." There were times I had to park a quarter mile up the street and walk to my own apartment. Finally, after a fairly ridiculous rent increase, I was done. I moved out. It took them almost two months to get my security deposit back, and even that was only after bugging them about it three times: twice by email and once in person. And, when I received it, there were several deductions for things that were damaged when I moved in. I had photographic evidence showing the damage was pre-existing, but after reaching out two more times and presenting the evidence, they just ignored me.