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ComplaintsforPremier General Contractors & Landscaping LLC
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Complaint Details
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Initial Complaint
06/07/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Premier General Contractors recently completed a garage rebuild for me. The original quote for $14,000.00 was completed except that instead of using Hardy Board as stated, a cheaper siding material was used. The contractor, rationalized that he had spent too much money on the garage roof and I reluctantly agreed. He verbally agreed to paint a basement floor for me if I hired him to do the garage work. This was a factor in my decision to hire the company, so I was disappointed when he failed to do the work. He also said that he would extend a drain pipe along a fence line to keep water from the gutter drain pipe from flowing back toward the building. He did not. He said that he would provide one or two extra fence boards for me to fill a gap in the fence that he erected between my neighbor’s backyard and mine. He never did that. Additional work was done above and beyond the initial quote: He said that he would place gravel on one side of the garage to address drainage. When I asked for details about this he said don't worry, we can decide later exactly what it will look like. Because of the way he said it and his assurances, I assumed that it would be part of the original work estimate-nope! A trench was dug on one side of the garage to construct a retaining wall. This created an unanticipated safety hazard for my neighbors. I requested that the contractor build a fence to address the safety concern. I was charged $4,500.00 for the gravel strip, sprinkler relocation, trench/retaining wall and fence. I was not happy with the cleanup: I had to pick up shingles, wood and other materials myself and the workers walked off with my push broom and a 50 ft. extension cord . The present-day value of these items is approximately $74.00. I've contacted Pedro several times via text message, voicemail and contact link from his website, but he's failed to respond. I believe that Premier's performance was unprofessional, overbudget and inconsistent with verbal assurances.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.