ComplaintsforPAPI SERVICES LLC
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
05/30/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I messaged thau company on Thumbtack to help me put in new flooring and baseboards. Someone came by and quoted me $2 per square foot of install. I told him I'd provide the materials for the flooring but would need help getting the baseboards because they wouldn't fit in my car. He did the flooring, we discussed how I would like the baseboards, he said he could put in a kind of brown colored sealer instead of baseboards because I have wood panel walls. He then told me he was finished without ever doing the grout sealer like we had talked about so I asked him about it. He said he couldn't find it at the hardware store. So I asked if he could just put normal baseboards then. He said he would have to come back another day to finish it. I paid him for the job because it was mostly finished except the baseboards but he never came back and wasn't responding to my calls or texts. We had agreed on $350 for the baseboards install which he never did.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.