ComplaintsforNew Beginnings Credit Corp.
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Complaint Details
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Initial Complaint
12/27/2022
- Complaint Type:
- Billing Issues
- Status:
- Resolved
I have been trying for months to get them to stop service. It cost me close to 50 a month for something I was led to believe was free. Every time I try to contact them I'm put in a loop back to the beginning. I can't afford this ' free ' service. I feel that they've robbed me. I live on 1200 a month and have zero money to spare.Business response
01/04/2023
Customer service has no record of calls or repeated attempts to cancel but per this message / request made here we have cancelled the account and no further billings or access will be granted moving forward.Customer response
01/04/2023
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
**** ********Initial Complaint
08/05/2022
- Complaint Type:
- Billing Issues
- Status:
- Resolved
This business has been trying to take money out of my account for months. I usually leave my account locked. I do not know who they really are. They said I sign up over a year ago. Today they found my credit open and they extract $39.90 out of my account.Business response
08/06/2022
Every charge has been refunded according to our records and the account has been closed proir to me writing this letter.
Thanks
Customer response
08/07/2022
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
***********************Initial Complaint
07/03/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I want all my money back. I don't even know what service it is that they have been charging me for. If any
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Customer Complaints Summary
3 total complaints in the last 3 years.
0 complaints closed in the last 12 months.