Reviews

Review Details

• Review fromDarian L

  Date: 03/07/2025

  1 star

  Darian L

  Date: 03/07/2025

  I am writing to express my profound dissatisfaction with Investors Edge, a company that has shown nothing but inefficiency, lack of transparency, and unprofessionalism throughout our experience.We found a house with an estimated repair cost of $35,000, based on quotes from five different contractors. However, Investors Edge produced a work scope that inflated the cost to a staggering $160,000. This extreme overestimation has made it absolutely impossible to move forward with the deal, and its clear that they have no interest in working with anyone outside of a select group of people.Investors Edge seems to have an unreasonable and highly selective approach to deals, and they appear to be more concerned with making things difficult for potential clients than facilitating any legitimate transactions. The contract they require you to sign is structured in such a way that you cannot even express a direct complaint without fear of consequences, which is both frustrating and unethical.This companys actions have not only wasted valuable time but also demonstrated a complete disregard for their clients interests. It is highly discouraging to see such a lack of professionalism in an industry that relies on trust and transparent dealings.I would strongly advise anyone considering working with Investors Edge to think twice and look elsewhere. Their practices are manipulative and they seem intent on making deals as difficult as possible.This experience has been a complete disappointment, and I regret having any involvement with them.I am not stating that they are a scam or just take your money,,, that being said put your money on black you have better odds
  

  TheInvestorsEdge.com

  Date: 03/14/2025

  Dear ******,We appreciate all feedback, as it allows us to clarify misunderstandings and highlight the processes we use to protect our investors. However, after reviewing our records, we do not have any record of a borrower, member, or submitted deal under the name "****** ******" or the email address provided. However, we did locate a deal in ******* that matches the details described in your ********* appears this deal was submitted under the name ****** ****** for a property located on ******************* in **********, *******. The original rehab estimate provided by the borrower was $50,000, but after a thorough evaluation of the propertys condition and the work required, the final rehab scope estimate was adjusted to $160,425.Breakdown of Rehab Cost Increases This was a ***** sq. ft. home built in 1939 with four bedrooms and two bathrooms, requiring significant work, including: Extensive exterior site work (yard and exterior home) Full roof replacement Framing, subfloor, trusses, and joists repair Full HVAC system refresh Full electrical and plumbing system updates Kitchen remodel Full remodel of two bathrooms Replacement of all windows Replacement of several interior doors, baseboards, and door casings Painting the entire house New vinyl flooring and carpet installation New appliances Miscellaneous demo and repairs At $160,425 for a ***** sq. ft. home, this equates to about $89 per square foot, which is in the mid-range of rehab pricing for Indiana.Industry-Standard Rehab Cost Ranges in *******:Basic rehab ($15$60 per sq. ft.) Covers cosmetic updates (paint, flooring, minor repairs).Mid-range rehab ($60$100 per sq. ft.) Covers full kitchen/bath remodels, mechanical updates, and major structural work.High-end rehab ($100$250 per sq. ft.) Covers luxury finishes, high-end materials, and significant structural work.The original $50,000 estimate provided by the borrower would have placed the rehab cost at $27 per square foot, which typically only covers cosmetic updatesnot a full-scale renovation involving mechanical, electrical, and structural repairs.Why Our Rehab Estimates May Differ from Initial Contractor Quotes We require borrowers to submit detailed, line-item contractor bids to ensure accurate pricing. However, we often find that:Some contractors underestimate initial bids to win business, only to increase costs later.Newer investors tend to scope for the lowest repair cost, rather than ensuring the home meets the necessary standards to match comparable sales (comps) in the area.Our project managers have decades of experience evaluating rehab costs across thousands of properties, using county-level construction cost databases updated monthly to ensure our estimates reflect actual costs.Our role is not to inflate rehab costs or block deals, but to help borrowers avoid underestimating repairs, which could lead to financial loss. If a property does not qualify for funding due to significant underestimated costs, it is ultimately in the best interest of the borrower to reconsider the deal.We Fund Deals Based on Financial Viability, Not Exclusivity We work with a diverse range of investors, and we have no financial incentive to deny fundingin fact, we make the majority of our profits from funding successful deals, not from membership fees.If we decline to fund a deal, it is not personalit is simply because the numbers do not support a safe and profitable investment. The worst thing we could do for a borrower is fund a high-risk deal that could lead to financial loss, foreclosure, or bankruptcy.Clarification on Contract Terms There is nothing in our enrollment or renewal agreements that prevents members from providing feedback or filing complaints. We encourage open communication and transparency.For reference, here are links to our agreements:Standard Enrollment Agreement: ********************************************************************** Standard Renewal Agreement: ************************************************************* Moving Forward If you are truly a borrower or member who has concerns with our process, we would be happy to have a conversation and work with you on finding a deal that meets better funding criteria.Our goal is to help investors make informed, profitable decisions, not to make real estate investing more difficult. We invite you to reach out to us directly to discuss your concerns.

• Review fromCameron H

  Date: 03/03/2025

  1 star

  Cameron H

  Date: 03/03/2025

  I've been trying to contact someone and nobody has been responsive at all. i just recently signed up for there membership after they gave me miss leading information to get me to pay them a large fee for incorrect informed i was giving up front. I have yet to hear back from anyone so i ask for a refund of my membership. Beware of them as they will work around the clock to get you to sign up for there membership plan no matter what state of mind you are in when reviewing the information and after you do they are not very responsive.
  

  TheInvestorsEdge.com

  Date: 03/14/2025

  We appreciate the opportunity to respond to ******************* complaint and to clarify the facts surrounding his interactions with our company. Our business operates with full transparency and ensures that all clients are fully aware of our requirements before proceeding. In this case, Mr. ********* knowingly signed agreements that outlined our requirements for using licensed contractors but later sought to circumvent these requirements in a way that would have violated state laws and our policies.Clear Disclosure of Licensed Contractor Requirement Before enrolling, Mr. ********* reviewed and signed multiple agreements that explicitly outlined the need for a licensed and insured general contractor. (in accordance with Alabama law for any project exceeding $50,000 a licensed contractor is required).These agreements include:1. Loan Summary Acknowledgment Agreement View Agreement Here 2. Standard Enrollment Agreement View Agreement Here These agreements clearly state: All bids must come from a licensed and insured contractor. All work must be legally permitted and completed by a licensed contractor. If the client chooses to complete work themselves, they must have the proper licensing and permits or work under a licensed *************. Holzhauer acknowledged these terms before proceeding.Attempt to Misrepresent ***************** Legal Requirements After enrolling, Mr. ********* attempted to work around these requirements by: Claiming that his contractor was "licensed" when, in reality, the individual only had a business license and was not a licensed general contractor as required. Suggesting that he could split the project into smaller phases to avoid licensing requirements, despite the total project cost exceeding the $50,000 threshold. Asserting that he could pull permits himself, despite not meeting the legal qualifications to do so for an investment property. These actions misrepresented his ability to meet the legal requirements for funding and introduced unnecessary compliance and financial riskrisks that we, as a lender, are not willing to take.Why ******************************************** strictly follows state and municipal laws to ensure that all funded projects comply with local regulations. Mr. ********** approachwhether intentional or notwould have led to a situation where proper permits were not secured, violating Alabama state laws governing real estate investments.Despite his claim that he was misled, he was fully aware of these requirements prior to enrolling, as evidenced by the agreements he signed and initialed next to each ********** ******************** acted in full transparency, providing Mr. ********* with all necessary disclosures before he enrolled. His complaint does not reflect a failure on our part but rather an attempt to shift responsibility after he realized he could not legally complete his project within our funding requirements.We stand by our policies, which exist to protect both our company and our investors from unnecessary legal and financial risk and to ensure compliance with all local, state, and federal laws.
  

  TheInvestorsEdge.com

  Date: 03/14/2025

  Loan Summary Acknowledgment Agreement: ********************************************************************** Standard Enrollment Agreement: **********************************************************************

• Review fromClive W

  Date: 02/10/2025

  2 stars

  Clive W

  Date: 02/10/2025

  I tried calling someone at the company to get some help but I could get through to a live person. After spending $4995 and having $179.95 deducted from my account for several months and can't get hold of someone to ask a question, I decided to end the automatic withdrawal.I can't deal with a company that does inquire to see how it's members are doing and will not answer its ********
  

  TheInvestorsEdge.com

  Date: 02/17/2025

  Hello *****, were very sorry that you had trouble reaching us. We never want our members to feel unsupported. Our records show that you called on a very busy Monday morning, when all our agents were assisting other customers. We appreciate your feedback and are working to improve our coverage during peak times like this. A team member will contact you to ensure your questions are addressed. In the future, youre also welcome to use live chat or email support channels available in the members area, which can often get you a faster response.Thank you for sharing your experience. Your feedback helps us improve and deliver better service for all of our customers. Thanks

• Review fromWarren C

  Date: 01/24/2025

  5 stars

  Warren C

  Date: 01/24/2025

  I was getting frustrated being out bided for contracts etc... then I finally won a bid and was under contract. I asked the contractor several times did he have a GC license and he said yes. We get all the way towards the end of the process and Investors Edge asks for his license and he does not have one. I found another Licensed GC but he did not want to take the work. Frustrated I backed out of the contract during the due diligence period. I upset, depressed and ready to quit. Feeling like a complete failure I get a call from D*** ****** at *************** encouraging me to not quit. He said that I had worked to hard and come to far to give up now. Fast forward I just purchased my 1st Investment Property with Investor's Edge. The rehab is well underway. I really appreciate that conversation with D*** because I would have given up and because of his encouraging words I stand to make $70-$100K on my first flip.
  

  TheInvestorsEdge.com

  Date: 01/27/2025

  Thanks ******. We are so glad you didn't give up. We look forward to your continued success!

• Review fromivonne m

  Date: 08/15/2024

  5 stars

  ivonne m

  Date: 08/15/2024

  HOLA!!! quiero comenzar en el campo de bienes raises... pero me interesa mas renovar comprar la casa y ponerla a rentar, ustedes tienen algn programa de prestamos que pueda ayudarme?
  

  TheInvestorsEdge.com

  Date: 08/19/2024

  Yes, we have programs to buy a house, renovate the house, and then rent it out. We don't have the ability to do anything in Spanish right now, so If you work with us it will need to be in English.

• Review fromBrandon J

  Date: 05/24/2024

  5 stars

  Brandon J

  Date: 05/24/2024

  Great company especially for new investors! I started my investing career with the investors edge.
  

  TheInvestorsEdge.com

  Date: 05/28/2024

  Thanks *******! We love hearing success stories from our members.

• Review fromJS L

  Date: 05/24/2024

  5 stars

  JS L

  Date: 05/24/2024

  Fast, knowledgeable and efficient. Hopefully, I can continue to get deals closed with them every 3 to 4 months.
  

  TheInvestorsEdge.com

  Date: 05/28/2024

  Thanks JS, we look forward to your continued success.

• Review fromSandy L

  Date: 04/24/2024

  1 star

  Sandy L

  Date: 04/24/2024

  I would leave no stars if i could. We signed up for the premium program on March 11, 2024 paying $5,995.00. We are no closer to our goal than we were on March 10, 2024, one day prior to signing up with your program. We met up with one of your folks who failed to teach us how to use your software because they logged on to our account and we weren't able to be walked through the application. We have lost properties because Investors Edge did not have a pre-approval letter to show proof of funds. We are extremely dissatisfied with the service we haven't received.
  

  TheInvestorsEdge.com

  Date: 05/07/2024

  *****, since writing this review on 4/24, it looks like on 4/25 and 4/27 you heard back from JJ on our team, going over the specifics of how our software works to find properties with good margins. It looks like we also emailed you follow-up criteria for what exactly were looking to lend on, and other property characteristics you can use in your search. We do have Proof of Funds letters available to you 24x7 within the Investors Edge portal, let us know if you need help locating these. Hopefully this helps you with your property search! We know there is a lot of legwork when you begin in real estate investing to find good properties, but we know you can do it. And as always, dont forget to utilize the in-house education you have access to as part of your membership. Please do reach out if you need any other help from us in locating & getting your first deal under contract!

• Review fromBouba B

  Date: 04/12/2024

  1 star

  Bouba B

  Date: 04/12/2024

  I would choose zero if I could too. This company is a scam. After their salesmen sell you the 100% financing they take a large sum of money for me it was $3500. I paid for the initial fee and asked for a refund 24hrs later after realizing that this company is a fraud with many complaints online (Do Hard Money). They refused to refund me back despite not using their services because it was non refundable and I had to fight for It.Dont give them any of your money!!Dont sign their contract. You should not pay for financing to get a loan.
  

  TheInvestorsEdge.com

  Date: 05/07/2024

  *********,You applied for financing with us on February 9th. We did cover all requirements and prequalifications on our initial intake call, during which you agreed to all our terms and conditions.I do not see any request for a refund from you within 24 hours if we had gotten such, we would certainly have honored it. Can you provide us with a copy of that request that you sent within 24 hours so we can issue you a refund?Your Customer Success Manager, ****, called you on February 13th and wasnt able to get through. We followed up with an email 3 minutes later we never heard back from you. A number of folks from our company have reached out to try to contact you about your account, but we havent gotten a call back. Can you please reach out to us by phone so we can help resolve this issue? Thank you so much.

• Review fromKenneth C

  Date: 04/07/2024

  1 star

  Kenneth C

  Date: 04/07/2024

  After using ****************** for about six months now I have to say Im very disappointed. no deal ever gets approved. I asked for several refunds they dont even give me a reason why they want. I asked to speak to someone they never reach out. Ive done several deals, but none of them seem to fit they system or a protocol. I take it to another private lender, it gets approved and 100% finance. you paid for comps and everything else only for them to tell you it wont work.they say they price match but obviously they dont. when Im asked about refunds or working out a solution I just basically get ignored. I tried to wholesale through them. They just tell me do it myself why should I have to pay them to get a wholesale deal done.I can honestly say Ive been misled by them and I hope no one else follow my footsteps. Im 4700 and so far with absolutely nothing to show. I work with realtors other hard money, lenders, private investors, They can make a deal work, but the investors age just cant. I feel like they just want you to cancel and lose your money but get a deal done I just dont feel like theyre really trying. Please dont make my mistake Im going to continue to fight to get my money back.
  

  TheInvestorsEdge.com

  Date: 04/17/2024

  As we have reviewed your account, we see ********************** like the one on ******************* in ********* and it appears that the initial bid of $15k to rehab the property was extremely low and you were having difficulties getting a licensed General Contractor out to the property to get a reasonable bid. Im not seeing where the outcome of not receiving funding on this property was due to a failure on our part.
  

  Regarding your comment that we never reached out, in your time as a client, after enrollment, our records show that we made 25 outbound calls to you. You made 5 inbound calls to us. I sincerely do not see the congruency between your claim and what the data reflects.

  
  We do offer a loan program match. Were confident in our ability to match terms on any loan program. If you have a specific example of what another lender was able to provide that we were not able to match wed appreciate seeing the specifics.

  With minimal research anyone can verify and confirm that we are actively funding properties. The suggestion that we intentionally dont want to fund deals is absurd and again doesnt line up with reality.