ComplaintsforG S Towing LLC
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Complaint Details
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Initial Complaint
02/21/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I am not complaining about the tow or the time it took for me to retrieve my trailer. I am writing because when I picked up my trailer from the storage yard, the person who took my payment told me the charges I was paying were "ridiculous!" "You should contact the Better Business Bureau and get a reimbursement," I was told. 4 Wheel Towing aka G.S. Towing LLC charged me for an 10,001-26,000 pound load when they had towed a tandem-axle tailer with 20 frames of scaffold on it. I believe I should have been charged only $179 for "TOWING ROTATION" and not $298.00. I want a refund of $122.57. Beyond being overcharged, the tongue of the trailer was bent which means the trailer does not secure to the hitch of my truck as it did prior to G.S. Towing (4 Wheel Towing) handling my trailer. G.S. Towing (4 Wheel Towing) also damaged the plug - which is what runs the electrical system for the trailer - I can no longer use the trailer due to their recklessness. I would like my trailer to be repaired.
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Contact Information
8550 S 3520 W Ste G
West Jordan, UT 84088-5102
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.