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            Business ProfileSunset Casket, LLC

            Caskets

            Contact Information

            647 W Billinis Rd Ste 5

            West Valley City, UT 84119-7831

            Visit Website

            Customer Reviews

            1/5

            Average of 4 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            4 complaints closed in last 3 years

            1 complaints closed in last 12 months

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            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 18

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Overview

            We sell caskets to the general public around the United States.

            Products & Services

            Caskets

            Business Details

            Location of This Business
            647 W Billinis Rd Ste 5, West Valley City, UT 84119-7831
            BBB File Opened:
            3/6/2008
            Years in Business:
            18
            Business Started:
            8/25/2006
            Business Started Locally:
            8/25/2006
            Business Incorporated:
            8/25/2006
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Fast Caskets
            • Sky Caskets
            Business Management
            • Mr. Matt Warner, President
            • Mr. Scott Warner, Vice President
            Contact Information

            Principal

            • Mr. Matt Warner, President
            Additional Contact Information

            Fax Numbers

            • (801) 410-1177
              Other Fax

            Phone Numbers

            Website Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            4 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            04/20/2022

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            We attempted to order from sky casket directly and theyre a total scam when a family is already experiencing their worst day ever. The guy kept calling and texting after we told him to cancel the order and even started cussing at us on the day my mother died.
            Read More
            Read 3 More Complaints

            Customer Reviews

            4 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Greg R

            07/21/2024

            If I could give this company zero stars I would. These guys are scamming people in regard to shipping charges. We ordered a casket and they charged us $895 additional after we had ordered the casket online and selected the free shipping because my sons funeral was in 3 weeks. When I questioned the additional charge ***** yelled at us on the phone and said, "what don't you understand, you have to pay shipping!!"We paid it because they were holding the casket hostage, but when I found out that there are multiple other casket companies that do not charge shipping of any sort. Their website says, "you may be charged extra for shipping" but we didn't think this applied to us because we selected the free shipping on the website. FREE SHIPPING SHOULD MEAN FREE SHIPPING!!! I ordered another casket which was exactly the same from their competitor for $400 less and had true free shipping and that casket was coming from the same place as Sky Casket was coming from. My friends, stay far far away from these scammers. They are taking advantage of people during our most horrible times in our lives and they could give two cares less. They point to their website and how it says that you "may have to pay shipping charges."I sent their casket back because it showed up in a plastic bag, not even in a cardboard box to have it shipped. It had scratches all over it and looked like the material inside was dingy looking. They're still Refusing to give me a refund, despite picking up their casket.
            Read 3 More Customer Reviews

            Local BBB

            BBB Mountain West

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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