ComplaintsforCandle Warmers Etc
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Complaint Details
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Initial Complaint
12/21/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
Thanks for reaching out! Leave us your email and an agent will get back to you in about 6 minutes. HI, our 14 oz candles or the melts? On Mon, Dec 04 2023, at 10:45 PM, None wrote: Hello, how long does a candles keep it's scent, does it run out? This is my question. I am a customer. I bought a candle warmer. On Mon, Dec 04 2023, at 10:45 PM, Gorgias Bot wrote: Hi there, let me know if you have any questions :) The response is not acceptable. This is not a customer service remark at all. This response that is very RUDE was emailed twice. Do not allow your customer service to go to the imby'debase channel like this ever again. I bought a candle at Hobby Lobby, but my next candle I will purchase from Walmart. They have customer service when you purchase a item and can tell you how the item works, that's it. You lost Hobby Lobby my business about anything to do with a candle. They were honest about how they have nothing to do with your lousey internet about customer service.
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.