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Complaint Details
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Initial Complaint
09/05/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I took my 8 month old puppy for behavior modification. **** ****** charged me $1,000. Per week for 2 weeks. He starved my puppy & did not provide him with water. He did absolutely no training & my puppy is way worse than before taking him. All I ask him to help was pulling me on the leash & my puppies nerves. I had to take my puupy to the vet the day after I picked him up from this LLC. He had to have an antibiotic, a cream for his dehydrated eyes, an injection for his diarrhea & anorexia, also a RX probiotic to make his body accept foid & water again! The vet bill was $354.Business response
09/06/2022
Ms. ******* came August 15 for a behavior evaluation and potential inboard. Her dog *******, a Belgian Malinois, was extremely conflicted, nervous and aggressive. I stated that he had severe behavioral issues. I stated (as in our contract) that there are no guarantees with behavior modification and that her dog was at the far end of the negative spectrum. She asked us to please try and work with her dog as she had been bitten and wounded several times and was at her wits end. We agreed to take the dog for a two week inboard. During his stay, ******* was healthy and well cared for. We attempted to redirect behavior and instill impulse control through positive means. We were somewhat successful. When she came to pick up her dog, we explained the he would need follow up private lessons with her and she agreed. Days later I received very nasty and threatening texts and voicemails. I am not sure what has happened in Ms. ********* life, but we attempted to help a very unstable and anti-social Malinois. I am providing pictures of ******* half way through his course and then toward the end so that his health can be judged.
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Contact Information
23206 Twin Oaks Rd
Abingdon, VA 24211-5112
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.