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            Business ProfileRed Roof Inn

            Motels

            Contact Information

            887 Empire Dr SW

            Abingdon, VA 24210-4121

            Visit Website
            (276) 628-7131

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            4 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            B+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 7

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            Location of This Business
            887 Empire Dr SW, Abingdon, VA 24210-4121
            BBB File Opened:
            12/2/2021
            Years in Business:
            7
            Business Started:
            12/31/2016
            Business Incorporated:
            8/9/2019
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Radhe Krishna, LLC
            Business Management
            • Mr. Vaishali Patel, Managing Member
            • Mr. Ajay Patel, Manager
            Contact Information

            Principal

            • Mr. Vaishali Patel, Managing Member

            Customer Contact

            • Mr. Ajay Patel, Manager
            Read More Business Details and See Alerts

            Customer Complaints

            4 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            07/08/2024

            Complaint Type:
            Facilities Issues
            Status:
            Answered
            On June 26-27th of 2023 my husband and I stayed at the Red Roof inn in Abingdon VA while traveling to *********. We got the room at about 2am and we're given a room tourds the back of the property that was very dirty, smelled greatly of mold and moist air. The bathroom was dirty with a ring of black mold around the tub. The A/C for the room was off and it was as hot as the heatwave outside in the room wich leads us to believe they gave us a room that had not been touched for quite a bit of time. We were advised to not hand our key over but to leave it in the room when we checked out. When I brought the issues up to the management of the hotel they basically said sorry it was dirty no refund will be given. I will be attaching photos of our conversation.
            Read More
            Read 3 More Complaints

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Melinda W

            09/06/2022

            Do not stay here! Place is dirty! They charged us a 50.00 deposit and only refunded $30.00. They said because the towels were stained that they charged us $20.00. First of all we had to use a whole container or Lysol wipes to clean and disinfect the room before we could stay there. We purchased towels to use because the ones there were stained when we arrived. We only used the towels to dry our hands! We were attending an event at the ******* ***** speedway and this was the closest place with availability. The place stunk of mildew and mold. I wouldn’t even give it one star!

            Red Roof Inn Response

            09/08/2022

            Thank if you were so disappointed why did you stay for 3 nights and why you didn’t contact the front office to let them know that you were not happy with your room. We have policy in place to protect our property from any damage to our belongings. We have to recover the cost to continue doing business. We are sorry that you are upset about paying for damages. Thanks

            Local BBB

            BBB Serving Western Virginia

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