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Complaint Details
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Initial Complaint
07/05/2024
- Complaint Type:
- Product Issues
- Status:
- Resolved
I put a down payment on a car that was suppose to be fixed before bought but they have done nothing to it and it’s been three weeksBusiness response
08/08/2024
We gave him a loaner car to drive until this car is fixed. All we have to do is put the exhaust system on. ************* *** ******Customer response
08/08/2024
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved. Regards, ****** *******Initial Complaint
01/25/2023
- Complaint Type:
- Product Issues
- Status:
- Answered
December,19,2022 I agreed to trade a Harley Davidson as down payment for a Cadillac el dorado that was supposed to be in great condition. I was supposed to pay for remainder of car to the owner . A day after having it , the car blowed up . They said I bought as is , would not offer any help or my harley or 2700dollars back. I tried several attempts to be called a retard, and other names as I am autistic,ADHD, and had me sign papers I wasn't even aware of what they was... Very rude people, then they come the car and still no money back... I want my money or the Harley...Business response
01/26/2023
The customer test drove the Cadillac and wanted to trade in a Harley Davidson. We have several contracts a customer signs, stating the vehicle is as is and no refund on down payment. To my knowledge the customer was not called any names and has not been taken advantage of. The car was in very good condition when sold and customer has trashed it in the short time he had it. The ignition switch is torn off the column and two flat tires. We offered to check out the vehicle when he made a complaint, but he never brought it back to us. There were many calls with complaints and threats.
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Contact Information
16120 Porterfield Hwy
Abingdon, VA 24210-8472
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Get a QuoteCustomer Complaints Summary
4 total complaints in the last 3 years.
1 complaints closed in the last 12 months.