Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Total Auto Finance Inc has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforTotal Auto Finance Inc

    Auto Financing
    Revoked BBB accredited business

    Current Alerts For This Business

    Accreditation Revocation:
    On 04/30/2024 this business's accreditation in the BBB was revoked by the BBB's Board of Directors due to failure by the business to adhere to the BBB requirement that Accredited Businesses meet and abide by the following standards:

    6. Address disputes forwarded by BBB quickly and in good faith.

    6A. Provide a response to each complaint that:
    • Is professional,
    • addresses all significant issues raised by the complainant,
    • includes appropriate evidence and documents supporting the business' position, and
    • explains why any relief sought by the complainant cannot or should not be granted.

    Additional business information

    Additional Info:
    On 11/15/2023, the business filed for reorganization under Chapter 11 of the federal Bankruptcy Act, case# 1:23-bk-11867. This permits the business to continue to operate with court supervision while developing a plan of reorganization. Those with monetary claims against the business are advised to obtain a Proof of Claim form by writing to Virginia Eastern Bankruptcy Court Region 4 1725 Duke Street Suite 650 Alexandria VA 22314 for resubmission to that court. The case number should be entered on the form.
    See all additional business information

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    9 complaints closed in last 3 years

    7 complaints closed in last 12 months

    BBB Rating & Accreditation

    Years in Business: 8

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    5250 Cherokee Ave Ste 223, Alexandria, VA 22312-2052
    BBB File Opened:
    1/10/2022
    Years in Business:
    8
    Business Started:
    2/25/2016
    Business Started Locally:
    2/25/2016
    Business Incorporated:
    2/25/2016
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of CF-3271 for this business, issued by State Corporation Commission (SCC)-VA

    These agencies may include:

    State Corporation Commission (SCC)-VA

    Tyler Building, 8th Floor, 1300 E. Main Street

    Richmond VA 23219

    (804) 371-9657

    Fax: (804) 3719416

    http://www.scc.virginia.gov/bfi

    Type of Entity:
    Corporation
    Business Management
    • Mr. Elshan Bayramov, President
    • Mr. Jun Lin, Managing Member
    Additional Contact Information

    Email Addresses

    Customer Complaints

    9 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/28/2023

    Complaint Type:
    Billing Issues
    Status:
    Answered
    Total Auto Finance Inc ***************************************, Alexandria, VA ********* Account #: ********************, ********************Verification is #4 in debt validation law. Verification is a sworn statement/ affidavit of truth. I have also provided you with Black Law definition of verification below as you are partaking in willful non compliance 15 U.S.C. 1681n - Civil liability for willful noncompliance. I demand proof of delivery letter within 14 days of reporting account. I request certified mail tracking number. If you cant provide the requested information then I demand that you delete this tradeline asap and cease and desist all collection activity including reporting the account. I will take reasonable steps to get justice for the pain you caused me. In pleading. A certain formula with which all pleadings containing new affirmative matter must conclude, being in itself an averment that the party pleading is ready to establish the truth of what he has set forth. In practice. The examination of a writing for the purpose of ascertaining its truth; or a certificate or affidavit that it is true. Verification- is not identical with authentication. A notary may verify a mortgagees written statement of the actual amount of his claim, but need not authenticate the act by his seal. ****************************, 19 Ohio St. 291. Confirmation of the correctness, truth, or authenticity of a pleading, account, or other paper, by an affidavit, oath, or deposition. See ******** **************************, 134 111. 126, 25 N. E. 429; *********** v. ******* ****** Co. (C. C-) 65 Fed. 296; ********* v. Brooklyn, 6 App. Div. 127, 40 N. Y. Supp. 581. It was communicated to me to reach out to creditor to expedite the removal. As of the date of previous complaints, it has been over thirty days with no compliance to the Fair Credit Reporting Act (FCRA 15 U.S.C. 1681). By their findings, it is now my legal right to have these accounts and inquiries (FCRA 15 U.S.C. 1681n) removed.
    Read More

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Latrice J

    1 star

    10/31/2023

    I would have never financed with this business if I had a better credit score. It’s businesses like this that take advantage of many people like me struggling to make ends meet and just need a reliable vehicle to get back and forth to places like grocery store, doctors appointments and school. If I didn’t have children I would say to hell with a vehicle honestly, less of a bill to worry about but for my family it is a need not a want. I had this car for that’s only valued at $2K for 3 yrs paying $500 a month on and well over paid with $11K to pay on it. Yes it was my choice to finance with them but do to my credit my back was up against the wall. I came into a financial hardship recently so payment had to be delayed a few days. They already reported my account to collections so there goes my credit score dropped and no vehicle to get my kids back and forth to school and doctors or grocery. Never will I finance again and I wouldn’t recommend leasing on anything. It was good up until your unable to make payments on time and these people do not empathize only humans can. Consumers are the reason these businesses have an income. We need to do better to support one another. Thanks for allowing me to rent the car. No need to reply unless you’re going to give me a heartfelt sympathetic response and allow me to keep the car for having already paid over $10K on. ??

    Local BBB

    BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.