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Find a Location

Lake Barcroft Dental Group PC has 1 locations, listed below.

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    Business ProfileforLake Barcroft Dental Group PC

    Dental

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    6464 A1 Lincolnia Rd, Alexandria, VA 22312
    BBB File Opened:
    1/11/2022
    Years in Business:
    4
    Business Started:
    9/30/2019
    Type of Entity:
    Partnership
    Business Management
    • Dr. Aseel Mukbel, President
    Contact Information

    Principal

    • Dr. Aseel Mukbel, President

    Customer Contact

    • Dr. Aseel Mukbel, President

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/11/2022

    Complaint Type:
    Billing Issues
    Status:
    Answered
    Hello,I was seen for a consult at Lake Barcroft Dental Group on 10/04/2021 for tooth pain. On 10/14/2021 I was seen again for a tooth extraction. I paid $100 on 10/04/2021 and $354 on 10/14/2021. I was told by the dental office I had to pay for all services rendered up front and any insurance payments would be sent to me. According to the dental office, they submitted claims to my dental insurance company for all charges on both days. I received an Explanation of Benefits from my dental insurance for 10/04/2021 indicating they paid $77. My insurance provider has no record of a claim for 10/14/2021. I called Lake Barcroft Dental Group on 11/9/2021 and they assured me they submitted the claims; it was automatic. To investigate, I requested an itemized list of all charges and payments from Lake Barcroft Dental Group. I was given a copy of a treatment plan that only included estimated charges and I was told that was all they could provide. I think Lake Barcroft Dental Group has kept payments from my insurance instead of sending the payments to me.
    Read More

    Customer Reviews

    0 Customer Reviews

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