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Find a Location

Challenge Accepted K9s Trainging & Pro Solutions has 1 locations, listed below.

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    Business ProfileforChallenge Accepted K9s Trainging & Pro Solutions

    Dog Training

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    6 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    911 N Van Dorn St, Alexandria, VA 22304
    BBB File Opened:
    11/23/2021
    Alternate Business Name
    • Challenge Accepted K9s Training Academy Incorporated
    Business Management
    • Mr. Dashawn Jackson, Director
    Contact Information

    Principal

    • Mr. Dashawn Jackson, Director

    Customer Contact

    • Mr. Dashawn Jackson, Director

    Customer Complaints

    6 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/30/2023

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    Contacted for dog training before our second child is due. He never showed us any paperwork with addresses and talked at length of his fellow employees or the “training center”. Called us out of the blue after zero communication in regards to my dogs training asking for us to take them back as he had an urgent family need. After he arrived back and dropped the dogs off with us with an apology he has completely forgotten about us. Turned his phone off for weeks now and is ignored his commitment to service. At this point he is untrustworthy of watching dogs since he collected his money and disappeared for weeks at this point. This is what the court system is for as I will be either getting reimbursed in full for his fraudulent claims or will use legal assistance. If the guy says he has employees and a 24/7 facility I can’t understand why my dogs needed to be returned and then zero contact after that. Typical scam artist who took advantage of someone desperate to have their dogs trained when they were 2 months from having a second child. It’s fraud plain and simple.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Maggie F.

    1 star

    09/14/2022

    We set up to have our dog boarded on February 16th with DaShawn. I was asked to put a security deposit down to "secure my spot" which I did of $150 upon choosing to board her for two weeks ($1500). On January 21st we paid the first half of the remaining balance $675. I was told the rest of the balance would be due the day of drop off. The Friday before drop off DaShawn texts me asking if we could close out our remaining balance, this raised a flag for me because we already agreed that it would be due upon drop off. I started to panic wondering if I was being scammed so I proceeded to go check his website out again which turned out to be down and inaccessible. When asked about the website, he proceeded to tell me the website was down due to developer issues, fine. So I began asking more questions. I asked where my dog would be boarded, if other dogs would be there and what I would have to bring. He said in his apartment and I would only have to bring her food. Also that other dogs would be boarded there which alarmed me because she was being boarded due to reactivity/ aggression toward other dogs and he did not request me to bring a crate for her. Still weary decided to go through with it because I really wanted to support a Black owned business and his was one of few so I proceeded. The weekend passes and the day before she is supposed to go (15th) he asked if it could be pushed back to the 20th due to him having to travel to see his ill grandma. I obliged because things happen. However after thinking it over and reading the one review he has on yelp that is hidden by the way stating that he was unreliable and continuously rescheduling with another client whom he also reflised tn resnand and deliver theirrefused to respond and deliver their refund I decided it was best to sever the relationship be ultimately it was about Khloe and what situation would be best for her. He agreed to give me a portion of my initial deposit back which I have not received.

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