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ComplaintsforFirst Cash Pawn
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Complaint Details
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Initial Complaint
04/18/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I decided to purchase a ring from first cash pawn on the layaway plan cost 800 dollars I believe it was some time in Oct or Nov of 2022 and I had 3 months to pay in full January of 2023 I had paid all but two hundred dollars so I had paid six hundred dollars may be more (Tax) to bring it down to where I only owed two hundred on the ring in January. I will look for the invoice I know I have it some ware I have been buying from this shop for about 15 years and have spent a lot of money and for the most part I have not complained much but right as I would have paid it off in January I had a unexpected surgery for a hernia on Jan 13 and took over a month to recover when I was well enough about 30 days later I called and was told That my stuff in pawn two other rings and my layaway had come out and been put up for sale. no kind of refund on the layaway I though that they could not keep all that I had put down don't they by law have to give me some of my money back I got nothing for my 600 dollars I gave them for a ring I never got because I got injured and was able to get there to pay off my item.in time P.S. I did tell them about the surgery and I was out of commission and they never gave me advice or suggestions just told me to take care.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.